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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,098 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,098 reviews

July 26, 2013

My wife and I went to McKaig Chevrolet in Gladewater to look at purchasing a replacement vehicle for our truck. We were intially met by our salesman Brian, who was extremely helpful and patient in our pro More

by jackjare9455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
July 25, 2013

Once again, Mike Lambert got me the vehicle that I wanted and was very curtious. He explained everything about the new Equinox so that we would have no problem using all the features. In all, it was a very More

by marine6870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 23, 2013

The reason we give McKaig in Gladewater, TX a rating of "5" on every aspect of our experience is because they are exceptional to deal with. We first starting chatting online with Faye about different issu More

by VeteranCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Pilcher
Sep 27, 2013 -

Bill Dickason Chevrolet Buick responded

We sincerely appreciate your business and review. We try to practice what we preach and treat all of our guests with respect and dignity. We don't have any bullies in the showroom or even commissioned sales people. We want to be sure we listen to you and help you buy what you want or need in the timeframe comfortable to you! Our mission is to be DIFFERENT from all other dealerships and appreciate you spreading the word! Thank you!

July 17, 2013

I had been looking for a new car for awhile, I saw online that McKaig had one I was interested in a Chevy Equinox . I contacted Faye Hinds and she told me to stop in and take a look at it. When I got to the More

by kas64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2013 -

Bill Dickason Chevrolet Buick responded

It is good to know that we made you Happy by helping you drive a nicer, newer Chevy Equinox! They are great vehicles and we are glad you had a great McKaig Experience! Our team works hard for our guests and reviews like this make their day! Thank you again for choosing McKaig as we know their are a lot of other dealers out there and we will continue to work hard to make you a customer for life. Have a great rest of your summer in a car that's NOT a bummer! (: Sincerely, Your East Texas For the People Team We believe everyone deserves to drive a nicer, newer car, truck or suv.

July 11, 2013

I found the people to be very friendly, seemed honest and happy to have my business. Very professional. The place was a happy place and the employees seem to enjoy their jobs and had worked there a number of More

by jettie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Jul 15, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to serve you and the kind review. We always want to put our guests first and help them to "enjoy" the car buying process instead of dreading it! We love to help and our mission is to become "trusted Advisors" to all who come to McKaig, A Dealer FOR The People. We really like it when folks say we are "happy" and enjoy our work (we do) as that make for a great "McKaig Experience!" We appreciate your business and look forward to serving you and/or your friends and family again in the near future. Sincerely, Kent & Mark

July 10, 2013

This is a great place if you are looking for a new or used vehicle, and even if you are needing service. McKaig Chevrolet take pride in what they do. Their goal Is always to meet your needs and to provid More

by Marcita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doyle Dougan, Brian Pilcher
Jul 15, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and nice review of McKaig Chevrolet Buick! We appreciate the opportunity to serve you and hope to see you or your friends and family again soon. We do want to completely satisfy everyone and really appreciate the feedback on the "McKaig Experience." Sincerely, Kent Abernathy & Mark Abernathy

July 04, 2013

We traded in a Chevy Tahoe for a Chevy Suburban and the employees at McKaig made it a very pleasant experience. Annette Preston was very friendly and helpful, and went the extra mile in every aspect of ou More

by danette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Abernathy, Doyle Dougan
Jul 15, 2013 -

Bill Dickason Chevrolet Buick responded

Dear Daniette, We appreciate your business and are "happy" you enjoyed the "McKaig Experience!" We are out to change the car buying experience and we appreciate you writing a review that helps others with their decision on where to go for their nicer, newer car, truck or Chevy Suburban! Our staff is committed to treating everyone like a guest and our non-commissioned Solution Specialists are to listen to what you want or need and then help to find a solution. We want to put the "fun" back into car shopping and appreciate being known as "trusted advisors" in the process. We also love our kids (and Grandkids) and know how we want them treated and want our staff to do the same with yours! Thank you again for the opportunity to serve you and we look forward to serving you and yours again soon! Sincerely, Kent Abernathy & Mark Abernathy PS Thank you for your very kind review as they are really appreciated by our team!

July 03, 2013

This dealership worked with me to get me as close as they could to the deal that I wanted; they gave me everything I could need on their end, it was the auto-loan companies for which I had an issue. The onl More

by cbolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business, kind review AND the constructive criticism. We appreciate knowing when we haven't Completely satisfied so we can address and IMPROVE our "McKaig Experience" in the future! Please contact Kent, Susie or Mark with the specifics so we can ensure our team is working on a solution for future improvement. Thank you again for your business & review and we look forward to serving you & yours again in the future. Sincerely, Your East Texas Dealer FOR The People McKaig Chevrolet Buick Gladewater, TX

July 03, 2013

My experience was AWESOME!! I would advise anyone who wanted exceptional service to visit McKaig in Gladewater, Tx. Annette Preston will go to bat for you and try her best to get you into the car you wan More

by mariebooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2013 -

Bill Dickason Chevrolet Buick responded

Donna & Sammy, Thank You for letting us know you had an AWESOME "McKaig Experience!" Our "Team" lives for these reviews and we appreciate you taking the time to write one! We try to treat everyone as a guest and to put you first! We don't want to SELL you anything. We want to help you buy what you want and deserve and it is great to get feedback that you enjoyed your McKaig Experience! Thank you again and we look forward to serving you and yours again in the future! Sincerely, Your East Texas Dealer FOR The People McKaig Chevrolet Buick Gladewater, TX

June 29, 2013

The experience I had with Mckaig was wonderful! Being a first time buyer was scary,because, my husband had always done the car buying., and Annette led me through everything,, she made it a wonderful exper More

by lareetrampp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
annette preston
Jul 12, 2013 -

Bill Dickason Chevrolet Buick responded

Thank YOU for giving us the opportunity to serve and help you! We are glad you are Happy, Happy, Happy with your "McKaig Experience!" We also greatly appreciate your kind review and helping spread the word about the small town dealership with non-commissioned Solution Specialists who will put our "Guests" first! Our mission is to put the FUN back into car buying! We don't push product. We provide solutions and it sounds like Annette and our Solution Managers came thru for you! They live for these reviews and we appreciate your taking the time to write one! Thank you again and we hope others see this so they don't have to spend their summer in a car that's a bummer! Sincerely, Your "East Texas Dealer FOR The People Team" McKaig Chevrolet Buick Gladewater, TX

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