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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,097 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,097 reviews

June 26, 2013

This was the most pleasant vehicle purchase I have made. At age 71, I have experienced many purchases. Mike and Jeriamy were very professional and respectful. We were able to negotiate a reasonable price wi More

by rawhitney1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 28, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and review. I am not far behind you at 63 and understand when you go somewhere to Buy something you don't want to be Sold! You want help from a Trusted Advisor in deciding what to buy -- and you want it to be an enjoyable experience instead of something you dread! We will always treat you and others like a Guest and our non-commissioned Solution Specialists will always listen to our Guests' wants, needs and desires. We are happy when our guests leave happy, and especially when they take the time to write a review to praise our staff as that makes their day! Thank you again and we look forward to seeing you again for your first FREE Oil Change, if not before! Sincerely, Kent Abernathy & Mark Abernathy

June 24, 2013

I cannot say enough nice things about our experience at McKaig Chevrolet Buick. Ironically, we caught them on probably their worse day for business as they were literally moving the entire office to a te More

by WWhitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 28, 2013 -

Bill Dickason Chevrolet Buick responded

Thank You, Thank You & Thank You! We did have a challenging few days moving to our nice & cozy double-wide trailer home during our Renovation. It is working our nicely (after the move (: and our staff always does a great job. Our goal is to be Your "East Texas" Dealer FOR The People and that is a lot to live up to. It is also a major reason in why we are renovating our facilities to make them nicer for You and other East Texans! We have also run out of room due to our growth and need additional offices! We will always strive to treat everyone like a Guest when they come to Mckaig and our Salespeople are Not SALESpeople -- they are "non-commissioned" Solution Specialists that will always put YOUR needs, wants and desires FIRST! We appreciate the opportunity to earn your business and look forward to serving you and your friends & family in the future! Sincerely, Kent Abernathy & Mark Abernathy PS we are always open to constructive criticisms on how we can further improve the "McKaig Experience!"

June 21, 2013

I went in just inquiring not thinking I would actually be driving away in a new vehicle the same day. They really are a "Dealer for the People". Great place great staff. Thanks Brian! More

by Tarnikito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Jun 21, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and kind review! Our non-commissioned Solution Specialists are dedicated to putting you first and being "Trusted Advisors." Thank you for the opportunity to serve you and we hope you will send friends and family so they can enjoy the "McKaig Experience!" Sincerely, Kent Abernathy & Mark Abernathy

June 20, 2013

While looking for a used truck for my son, Annette and Jeriamy, showed us a truck that fit just what were looking for and one that fit into the budget that had been discussed at the very first of the proc More

by djjdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
annette preston
Jun 21, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for coming to McKaig, A Dealer FOR The People! We appreciate the opportunity to serve you and are glad we were ale to find a solution and help your son drive that nicer, newer truck! Our folks are dedicated to treating our customers like guests and working with them in the process! Thank you again and please let us know if you would like us to help other friends or family members when they want that nicer, newer car or truck! Sincerely, Kent & Mark

June 19, 2013

They did an excellent job on my truck got me in and out in no time. Extremely easy to work with, they're the only people I let work in my vehicles. More

by Jrose13043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Abernathy
Jun 21, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and very kind Review! You are helping spread the word that World Class Service is available here in East Texas! Thank you and we hope you will send others our way as we want to be Trusted Advisors to East Texas! Sincerely, Kent & Mark

June 18, 2013

I gave Mike and Mckaig Chevrolet a great rating because they were great. From the time we walked in the door till the time we left with our new Tahoe everyone there was so nice and had great customer servi More

by jbr71283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you and the only disagreement we have is with Mike being a great Salesperson as we think he is a Great Solution Specialist or Trusted Advisor! When we go somewhere to Buy something, we don't like being SOLD! We want help from a Trusted Advisor deciding what we want to Buy! It sounds like Mike took great care of you and these reviews help others to know where to go for a great car buying experience! We appreciate you taking the time to write this review and help Mike and McKaig help others! Thank you for your business and we look forward to serving you again soon. Sincerely, Kent & Mark

June 17, 2013

We visited this dealership several times over a course of a few weeks. Each and every time we visited, we were greeted kindly and never pressured. Mike Lambert was our primary salesman, but others answered More

by carrievaughn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and kind review. Our mission is to "Help" folks and it sounds like we were able to help you and your family. We want to be "Trusted Advisors" to East Texans wanting a nicer, newer car, truck or SUV/crossover. That is why our sales/solutions mew & women are not on commission. We want them listening to what Your needs, wants and desires are and then "help" you. We sincerely appreciate your thinking of McKaig and look forward to helping you and your friends & family again soon. Sincerely, Kent Abernathy & Mark Abernathy

May 31, 2013

Everyone at Mckaig Chevrolet Buick made my family feel like more than just customers, we felt like family. Upon entering the lot, we were immediately greeted by Mike and his smile-a good sign indeed. We t More

by rport2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Abernathy, Mark Abernathy
Jun 03, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for giving us the opportunity to serve & "help" - as you know we don't sell! Our Solution Specialists are non-commissioned so they work to "help" you! They don't care if you want a New or Used or expensive or not so expensive - they just want to listen to your wants, needs & desires and help find a solution. We also want you to feel like a guest while we help you drive that nicer, newer car, truck or SUV (Buick Enclave), and it sounds like we did. Thank you for your business and for helping spread the word about McKaig, A Dealer FOR The People! We are thrilled that we made you happy and hope to see you and/or your family and friends again soon. Sincerely, Kent Abernathy & Mark Abernathy and all of our trusted advisers at McKaig

May 28, 2013

This is the second vehicle we bought from Mike. The first experience was great and that made me want to come back. Easy to deal with, upfront on everything and he searched all over until he found the truck I More

by bevo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 03, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and kind reviews. It makes our entire team feel special when our guests take the time to write a nice review and we appreciate it. Thank you for the opportunity to earn your business and we will continue striving to improve our McKaig Experience. We look forward to seeing you & yours again soon. Sincerely, Kent Abernathy & Mark Abernathy

May 28, 2013

I thoroughly enjoyed my experience at McKaig! Mike Lambert made extra certain he got us in the vehicle we wanted, even though at some points it looked like it wouldnt happen! Everyone worked very hard More

by cdryer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeriamy Schumacher
Jun 03, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to earn your business and very kind review. We are glad you think we live up to being the "East Texas Dealer FOR The People" as our staff works very hard to deserve the confidence of East Texas. They all strive hard to be trusted advisers and we appreciate you taking the time to let them know they made you happy! Thank you again & we are glad you enjoyed the "McKaig Experience" and look forward to serving you again in the future. Sincerely, Kent Abernathy & Mark Abernathy

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