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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,093 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,093 reviews

April 18, 2013

I would recommend this dealership if you are considering purchasing a New or Used vehicle. We purchased a New Tahoe and I could not ask for anything more than the quality of service we received. From the More

by Gpetree99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sabrina Preiss
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and very kind Thank You note (review). These reviews mean a lot to our staff as they work hard to treat everyone as a guest while working to find them that nicer, newer car or truck or Chevy Tahoe! They know who they are that helped you and will appreciate your review; however, each and every employee sees themselves as a Trusted Advisor to our guests and they ALL love these reviews! Thank you again for the opportunity to service you and for the very nice review. We know most people hate to take the time to write these and really appreciate when they take the time to let us know they were happy with their McKaig Experience!

April 17, 2013

I have done business at McKaig since 1978 and have bought several new and late model used cars and trucks, mostly from Mike Lambert. He is a quality salesman. Aslo, Floyd Rucks was very through in completi More

by billtucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and the kudos to Mike & Floyd! The only correction we would make is that Mike is not a car salesman in the normal sense of the word. We don't have commissioned salesmen at McKaig, we have non-commissioned "Solution Specialists" that will truly listen to our guests and provide the experience you desire! He is quality, as is Floyd and we appreciate your spreading the word about them and the McKaig Experience!

April 16, 2013

I have dealt with this dealership for over twenty years, and in that time they have continuously gone above and beyond what you would expect from any business. More

by ramckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and loyalty thru the years! We appreciate it as you are the reason we are here! We are always happy when we make our guests happy!

April 15, 2013

We were upside-down on a vehicle and were at the end of our rope in trying to get rid of it. McKaig's was able to work out a deal with us and help us get a great new car! It was nice to feel welcome in a More

by JacobJed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for giving us the opportunity to help and for letting others know how much we care. We are glad you felt respected as our goal is to make everyone feel like a guest while we try to find a solution for their challenge. We have a great and caring staff and these reviews are sincerely appreciated and make them feel great! They LOVE to help others and be looked at as Trusted Advisers in the process.

April 12, 2013

We stopped in right before closing time and instead of telling us to come back they allowed us to look at vechicles and test drive one of their trucks. We found a truck that we liked and Jeriamy stayed un More

by AprilFranks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for the opportunity to serve you and for letting others know we are Not like every other dealership. We love helping others and want to be trusted advisors to everyone in East Texas looking for a better place to buy a vehicle. Jeriamy works hard to help folks and these reviews are a great Thank You to Jeriamy, as well as the rest of the staff who work so hard for our guests. Thank you again and we look forward to serving you (family & friends) again soon.

March 31, 2013

Jeriamy was able to put me a Camaro just like I wanted. With the help of Brian Pilcher the time spent buying the car was very fast and comfortable. It was a great experience to go buy a car and not be forc More

by Vette75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Your review, as well as others, makes us feel real good to be recognized as Trusted Advisors and not perceived as being just like every other car dealership in East Texas! Thank you for the opportunity to serve you and for letting others know about the McKaig Experience (Difference)! Our staff works hard to treat customers like guests and truly help them, so reviews mean a great deal to them and we appreciate you letting others know!

March 30, 2013

Brian and Josh made my first car buying experience GREAT! They worked with me to make my payments exactly the way I wanted it to and they stayed way later than what the hours were to help me. I will always d More

by KristinCalvert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for giving us the opportunity to serve you and for telling others about the "McKaig Experience!" Our mission is to treat everyone as a guest and to listen so we can understand your expectations & help make it a fun and successful process. We are glad you are happy with your first car buying experience as our staff works hard to help those that come to McKaig! Thank you for coming to the Trusted Advisors and we look forward to serving you and your family & friends in the future!

March 30, 2013

Mike Lambert went the extra mile locating my Tahoe, making sure it met every strict requrement that I was requesting. Upon vehicle delivery, Mike made sure we understood every feature the Tahoe has. More

by abrace05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and spreading the word about Mike Lambert, a Trusted Advisor, to those in the market to buy a nicer, newer car, truck or Tahoe! We don't have commissioned salesmen at McKaig working on their agenda. We only have non-commissioned Solution Specialists like Mike that will listen to you and work on your agenda! Thank you for your business and review!

March 26, 2013

Brian pilcher and Jeriamy Schumacher go above and beyond to make sure that I was sastified. Not only did they stay after hours but they helped finance a new 2013 car with only 10 miles. They make seem so si More

by tpearson2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher, Jeriamy Schumacher
Mar 26, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your nice review as our Solutions "team" works hard to help our guests drive nicer, newer cars and trucks! They sincerely appreciate your kind words and it also helps get the word out to others about the secret in Gladewater. Our goal is to "make you happy" and want to come back as well as send your family and friends our way! Thank you!

March 25, 2013

The experience I had at McKaig was so wonderfull,everyone was so friendly and nice,Brain took his time and made sure I understand the process step by step,as well and the financial department,listening to te More

by dekota1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Mar 26, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to earn your business! Our non-commissioned Solution Specialists will always put YOUR Needs and desires first as we don't think folks want to be Sold. We think they want help in deciding what to Buy. That is why we want to be known as trusted Advisors. Thank you for your business and review and we hope you will send others our way. Thank you again!

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