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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,086 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,086 reviews

January 02, 2013

Brian was absolutely wonderful during the entire process of buying a car! He was informative, invigorating and intelligent in his thorough knowledge of the dealership and the car itself. Not to mention that More

by Lena_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Our employees LOVE making you happy and helping you drive that nicer, newer car! We don't want to be like most dealers and will Not push product. We want you to feel like a Guest when you are here and we want to be trusted advisors -- provide solutions to your needs! Thank you for your business and review and we hope to see you, your family and friends many times in the future. Thank you!

January 01, 2013

I would like to say thank you to McKaig for making me into a believer that everybody deserves a second chance. You guys rock. Loving my Chevy Equinox. More

by BonitaWashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

We are really haapy you like driving your nicer, newer Chevy Equinox! Like we say, we are the Dealer FOR The People and we just want to listen and provide "solutions" for your transportation needs. Thank you for your business and for coming to the trusted advisors! We thank you for helping spread the word and send others! Enjoy your Equinox!

January 01, 2013

I went in for an oil change and drove off the lot in a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information a More

by Marcita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and letting us know you enjoyed the McKAIG Experience! Our employees work hard to be trusted advisors and not push product. We want to provide solutions as most of us want to drive nicer, newer cars! Thank you!

December 27, 2012

worked with me to design the exact suburban that i wanted with exact details...they are extremely friendly and make you feel welcome from entering the showroom. i have bought cars from other dealers, but w More

by dana.m.worley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : mike lambert
Jan 19, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you, Thank you & Thank you! We are happy that you are happy and appreciate your business and kind review! We'll also pass on the kudos to Patrick, Doyle and Aaron back in Service! You and our other customers are why we are the ONLY Chevrolet Dealer in the Ark-La-Tex to receive three (3) straight "Mark of Excellence" awards presented each year to the elite Chevy dealers in the country! We thank you!

December 25, 2012

We were expecting McKaig to be like many dealerships, such as play games with the trade-in value of the old car vs. the price of the new car, etc. So, we came poker-faced and ready to drive the 2.5 hour More

by mk553
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss
Jan 19, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate your driving out of the way to give us the opportunity to serve you. We truly are "different" than most dealerships as we believe everyone deserves a nicer, newer car. We don't push product. We find solutions. We will not be pushy and will always remember you are the Customer and will treat you like our guest. Thank you again and we hope to see you or your friends and family in the future. Thank you.

December 07, 2012

Had been shopping for a new Equinox in a certain color with another dealer. They did not have what I wanted on their lot but found one with another dealer. However, we were told that we must purchase the More

by Virginia Mayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Jan 19, 2013 -

Bill Dickason Chevrolet Buick responded

We are happy that you are enjoying your Equinox and they are great vehicles! Thank you for the opportunity to help you drive that nicer, newer Chevy Equinox as our employees LOVE to help people with their transportation needs. Your business and kind words about your McKaig Experience are greatly appreciated! Thank you!

November 30, 2012

I chose McKaig to purchase my wife's vehicle because I had been hearing great things about how they help people. I discovered once I got there, that I knew some of the employees there from high school; an More

by bbaccus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pierson, Jeriamy Schumacher, Jeriamy Schumacher
Mar 19, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you very much and we look forward to serving you again soon! Kent loves for his team to make folks happy!

November 13, 2012

5 STAR Service from McKaig Team !!!! I had wanted a 5 STAR Service from McKaig Team !!!! I had wanted a used suburban, but I wasnt having any luck finding the right one because of some specific acce More

by ivanrhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Mar 19, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to help and are glad you enjoyed the McKaig Experience! It sounds like we achieved our goal of being trusted advisors in the process! Thank you for your business,

October 31, 2012

McKaig dealership was a great place for us to buy our new truck. The people we worked with were knowledgable, friendly, and very helpful. They stayed late and worked our the best deal possible for us. We More

by emansinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss
Jan 25, 2013 -

Bill Dickason Chevrolet Buick responded

We are really happy you liked your McKaig Experience! We are here for only one reason, You, the Customer and our Guest! Thank you for the opportunity to serve you and please let us know of any thoughts or ideas you have that could make the McKaig Experience even better! Thanks again and we look forward to serving you again soon!

October 04, 2012

We, Jason and Melanie Lobdell, came in looking to trade in our Pickup on a more fuel efficient vehicle. We saw that McKaig had a 2011 Ford Edge, which is something we have been looking at, that caught our More

by mmlobde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher, Joshua Hoenshell, and Jeriamy Schumacher, Brian Pilcher
Jan 25, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you Melanie & Jason for the opportunity to serve you. We love listening and working to find solutions to drive that nicer, newer car (Ford Edge). We will always treat everyone like a guest because that is how we like to be treated. We also know everyone has different needs and want & the only way we can help is by Listening. This is why we don't push product. We provide solutions. We want to be trusted advisors and we are glad you appreciate the fact we are Not like most dealerships. Thank you again and we look forward to seeing you again soon! McKAIG Solutions Team

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