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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,085 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,085 reviews

September 26, 2012

This was my 1st car deal "on my own". McKaig Chevrolet Buick in Gladewater made my deal VERY EASY. I love my car and Steven Peirson, my salesperson was awesome too. He worked hard to get the dea More

by angel.duncan.397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for shopping McKAIG, A Dealer FOR The People, and we are glad you enjoyed the McKAIG Experience. We want everyone to feel like a guest when they come to McKAIG and it sounds like you did. Thank you again for your business and Review and look forward to serving you, your friends and family in the future.

September 25, 2012

I recently purchased a 2008 GMC Sierra truck from Mike Lambert over at Mckaig's. I was very pleased with the service, friendliness and care I received from Mike as well as Jeriamy, as well as everyone el More

by childcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and review! Our employees love helping others and we are glad it shows! They work hard to truly be A Dealer FOR The People. Any and all ideas & suggestions for improvement are always appreciated. Thank you again and we look forward to serving you again soon.

September 25, 2012

I've never had any issues with McCaig Chevrolet since I first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil More

by Klzck1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Our apologies for having to come back. We provide the 27 point inspection as a service to our Guests and will find out what happened. We'll get back to you on what happened and our Actin Plan to prevent it from happening again to you or others. Thank You for letting us know and we sincerely appreciate your business!

September 25, 2012

Awesome customer service, Love my new vehicle. They went out of their way to make sure I got what I was looking for! I would recomment McKaig Chevrolet Buick to Everyone. More

by tpearson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business, review and recommendation! These reviews are a great reward for our employees who Love to help others. That is why we say we don't push product. We provide solutions. We want to be considered a Trusted Advisor by our Guests. Thank you again and we are glad you enjoyed the McKaig Experience!

September 25, 2012

I knew I wanted a new Chevy Equinox, and my family has bought several vehicles from McKaig in the past. Brian Pilcher was very knowledgeable about the Equinox and all its features, was very patient throu More

by lesliewilhelm21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

We know you will love your Chevy Equinox and very happy you enjoyed the McKAIG experience. Hopefully you will tell us your thoughts and suggestions for further improvement so we can continue being the East Texas Dealer FOR The People. Thank you again for your business and kind review and hope to continue serving you in the years to come.

September 23, 2012

I have bought a lot of vehicles over the years, and have had many bad experiences. I really enjoyed buying my car from MCKaig.Everyone I dealt with was very friendly and made my whole experience fun. We had More

by 2012malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Abernathy, Sabrina Preiss, Aaron Abernathy
Sep 24, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you so much for the opportunity to serve you and, most of all, make you happy! We also are very appreciative of your taking the time to write a nice review! Being a Dealer FOR The People is more than a slogan at McKAIG Chevrolet Buick. We really do put the customer first as we consider you our "guest." We also don't push product. We provide solutions. We don't pressure or hassle anyone as we don't want to be pressured or hassled. We want to be your trusted advisor in this process of driving a nicer, newer car. We also appreciate your "constructive criticism" as you thought it took a long time. While there is a "lot" that goes into finding solutions, we will review (we were very busy Sunday) and are always looking for ways to improve the McKAIG Experience. We are converting over to a new software system next week that we think will help us serve our guests more efficiently. We continuously try to improve in all areas. Thank you again for taking the time to let us know you enjoyed your "McKaig Experience" and also for your comment as to how we might further improve. We appreciate it very much and look forward to serving you, as well as your friends and family, again soon.

August 21, 2012

I bought many cars from other dealerships by far this was the best car buying experiance I have had. No pressure sales . Everybody was freindly and nobody pushed us. More

by chaseman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy, Brian Pilcher
Aug 21, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and review! We are the Dealer FOR The People and that means we Always strive to put the customer first. We don't push product. We provide solutions to help you decide what you want to buy & when you want to buy it. Thank you for giving us the opportunity to serve you and we look forward to being your Trusted Advisor for many years to come. Thank you again.

August 15, 2012

These sales people were so helpful to us. We had gone to another dealer to try to buy a new car, and they did not act like they wanted to work very hard to make a sale. From the moment I first spoke to McK More

by jlvelde1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Abernathy, Sabrina Preiss
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

We sincerely appreciate the opportunity to serve you! We will Not push product. We want to help provide solutions so you can Buy what you want to buy when you want to buy it! That is why we are becoming known as the trusted advisors. Thank you again for your business and the nice review! We look forward to serving you again soon and don't forget your first FREE oil change!

August 09, 2012

Nice people, clean facility, very professional, with a home-town flair. They make you feel welcome, and attend to your every need. Pricing is fair; one does not feel he has been "taken" when buying a ve More

by paul shore
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott, Kent Abernathy, Sabrina Preiss
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and nice comments that will help others know about McKAIG. Our entire staff is second to none in treating our visitors like guests. We want to serve you and always appreciate any ideas on how we can improve. We know there are high expectations for A Dealer FOR The People. Thank you.

August 09, 2012

This was my best car buying experience ever! The salesman, Brian, was fantastic! I wil visit McKaig for all of my future purchases. Great dealership! More

by Kcapps78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian pilcher, Brian Pilcher
Aug 22, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you! Our staff LOVES these reviews as they work very hard to be trusted advisors so folks will enjoy the McKaig Experience and come back! We also hope you will tell your friends to come to McKAIG. Please let us know if you have any suggestions on how we can improve as we truly want to get better and better. Thank you again for the opportunity to serve and be your trusted advisor and we look forward to your future purchases! Thank you.

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