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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,102 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,102 reviews

January 24, 2013

This is the second vehicle I have purchased from McKaig. I will always give the great people at McKaig my first opportunity to provide any future purchases. Mike, Sabrina, Jeriamy and Kent we all friendly More

by bowhunterxtreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kent Abernathy, Sabrina Preiss
Jan 25, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you very much for the first opportunity at your business and we will continue to work hard not to disappoint! We will always treat you like a guest and strive to be trusted advisors in the process. We want to listen to you and Not push product. We want to provide solutions and believe everyone deserves a nicer, newer car or truck! Thank you for the opportunity to serve you!

January 15, 2013

Love Mike! Even with the drive from Longview it is well worth it for the personal touch of a small town dealer. We have bought a new and a used car and so far both visits were both fantastic. Thank you M More

by katiebug.marshallville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and review! We would also really appreciate knowing what we could have done to pull you 4.4 rating up over 4.5 or 4.6. We honestly appreciate honest constructive criticisms as that is how we Improve. While most are happy with 4.4 star ratings, we really strive for consistent 4.8 & 4.9 ratings and love when we get the 5.0 from many. It may be something we did or didn't do, but in any case, we will review and try our best to improve so you and others will benefit in the future. Thank you again for your business and review!

January 11, 2013

Nice, courteous and genuine. Easiest purchase ever! They try to please! Would definitely shop there again. They have an atmosphere of "what can we do to make you happy". More

by John Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you again for your business and we are glad we made you happy! We hope you will also tell your friends and family about the "trusted advisors" at McKAIG Chevrolet Buick, A Dealer FOR The People! Thank you!

January 09, 2013

The guys at McKaig were great to deal with. They gave me a great out the door price without having to haggle back and forth like other dealers do. They projected an "at home" feeling in the dealership that More

by mschneider08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kent Abernathy
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank You for your business and review! We appreciate both as our employees Love being Trusted Advisors and helping folks! We want you to always feel like a guest as You are the customer. We want to help you and appreciate the opportunity to serve you. Thank you again and we hope you will send others to enjoy the McKaig Experience!

January 08, 2013

It was a pleasure doing business with all the wonderful people at McKaig. Mike was willing to help and answer any questions I had. He made sure my purchase went as smoothly as possible, especially for a fi More

by kennedycr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate your business and review! It also sounds like we made you feel special - like a guest-- when you were here and that is our goal. We don't pressure or push product. We want to listen and provide Solutions that help you! Thank you for the opportunity to serve you and we look forward to helping with all of your transportation needs in the future. Thank you!

January 08, 2013

I’ve always heard fantastic reports on McKaig Chevrolet in Gladewater, and they certainly lived up to all those reports! My husband and I stopped by to kill time before a doctor appointment and thought we More

by adrig128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher, Jeriamy Schumacher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank You for your business and wonderful review! Our employees work hard to be "Trusted Advisors" as that is what we want when we go shopping. We are glad you felt special -- like a guest-- and that we were patient. we never push product or pressure folks as we don't want to be pressured. We want to listen to your wants and needs and do our best to provide solutions! We find this is what most customer guests really want anyway. Thank you again for your business and we hope you will send others our way in the future. Thank you!

January 02, 2013

Brian was absolutely wonderful during the entire process of buying a car! He was informative, invigorating and intelligent in his thorough knowledge of the dealership and the car itself. Not to mention that More

by Lena_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Our employees LOVE making you happy and helping you drive that nicer, newer car! We don't want to be like most dealers and will Not push product. We want you to feel like a Guest when you are here and we want to be trusted advisors -- provide solutions to your needs! Thank you for your business and review and we hope to see you, your family and friends many times in the future. Thank you!

January 01, 2013

I would like to say thank you to McKaig for making me into a believer that everybody deserves a second chance. You guys rock. Loving my Chevy Equinox. More

by BonitaWashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

We are really haapy you like driving your nicer, newer Chevy Equinox! Like we say, we are the Dealer FOR The People and we just want to listen and provide "solutions" for your transportation needs. Thank you for your business and for coming to the trusted advisors! We thank you for helping spread the word and send others! Enjoy your Equinox!

January 01, 2013

I went in for an oil change and drove off the lot in a new car. Mr. Doyle assisted me with my oil change. While waiting I test drove a 2013 1SA Eco Chevy Malibu. Brian assisted me and shared information a More

by Marcita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Dougan, Brian Pilcher
Jan 16, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you for your business and letting us know you enjoyed the McKAIG Experience! Our employees work hard to be trusted advisors and not push product. We want to provide solutions as most of us want to drive nicer, newer cars! Thank you!

December 27, 2012

worked with me to design the exact suburban that i wanted with exact details...they are extremely friendly and make you feel welcome from entering the showroom. i have bought cars from other dealers, but w More

by dana.m.worley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : mike lambert
Jan 19, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you, Thank you & Thank you! We are happy that you are happy and appreciate your business and kind review! We'll also pass on the kudos to Patrick, Doyle and Aaron back in Service! You and our other customers are why we are the ONLY Chevrolet Dealer in the Ark-La-Tex to receive three (3) straight "Mark of Excellence" awards presented each year to the elite Chevy dealers in the country! We thank you!

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