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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,102 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,102 reviews

December 25, 2012

We were expecting McKaig to be like many dealerships, such as play games with the trade-in value of the old car vs. the price of the new car, etc. So, we came poker-faced and ready to drive the 2.5 hour More

by mk553
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss
Jan 19, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate your driving out of the way to give us the opportunity to serve you. We truly are "different" than most dealerships as we believe everyone deserves a nicer, newer car. We don't push product. We find solutions. We will not be pushy and will always remember you are the Customer and will treat you like our guest. Thank you again and we hope to see you or your friends and family in the future. Thank you.

December 07, 2012

Had been shopping for a new Equinox in a certain color with another dealer. They did not have what I wanted on their lot but found one with another dealer. However, we were told that we must purchase the More

by Virginia Mayo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Jan 19, 2013 -

Bill Dickason Chevrolet Buick responded

We are happy that you are enjoying your Equinox and they are great vehicles! Thank you for the opportunity to help you drive that nicer, newer Chevy Equinox as our employees LOVE to help people with their transportation needs. Your business and kind words about your McKaig Experience are greatly appreciated! Thank you!

November 30, 2012

I chose McKaig to purchase my wife's vehicle because I had been hearing great things about how they help people. I discovered once I got there, that I knew some of the employees there from high school; an More

by bbaccus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pierson, Jeriamy Schumacher, Jeriamy Schumacher
Mar 19, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you very much and we look forward to serving you again soon! Kent loves for his team to make folks happy!

November 13, 2012

5 STAR Service from McKaig Team !!!! I had wanted a 5 STAR Service from McKaig Team !!!! I had wanted a used suburban, but I wasnt having any luck finding the right one because of some specific acce More

by ivanrhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher
Mar 19, 2013 -

Bill Dickason Chevrolet Buick responded

We appreciate the opportunity to help and are glad you enjoyed the McKaig Experience! It sounds like we achieved our goal of being trusted advisors in the process! Thank you for your business,

October 31, 2012

McKaig dealership was a great place for us to buy our new truck. The people we worked with were knowledgable, friendly, and very helpful. They stayed late and worked our the best deal possible for us. We More

by emansinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss
Jan 25, 2013 -

Bill Dickason Chevrolet Buick responded

We are really happy you liked your McKaig Experience! We are here for only one reason, You, the Customer and our Guest! Thank you for the opportunity to serve you and please let us know of any thoughts or ideas you have that could make the McKaig Experience even better! Thanks again and we look forward to serving you again soon!

October 04, 2012

We, Jason and Melanie Lobdell, came in looking to trade in our Pickup on a more fuel efficient vehicle. We saw that McKaig had a 2011 Ford Edge, which is something we have been looking at, that caught our More

by mmlobde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pilcher, Joshua Hoenshell, and Jeriamy Schumacher, Brian Pilcher
Jan 25, 2013 -

Bill Dickason Chevrolet Buick responded

Thank you Melanie & Jason for the opportunity to serve you. We love listening and working to find solutions to drive that nicer, newer car (Ford Edge). We will always treat everyone like a guest because that is how we like to be treated. We also know everyone has different needs and want & the only way we can help is by Listening. This is why we don't push product. We provide solutions. We want to be trusted advisors and we are glad you appreciate the fact we are Not like most dealerships. Thank you again and we look forward to seeing you again soon! McKAIG Solutions Team

September 26, 2012

This dealership exceded our expectations. Other dealerships wouldnt give us the time of day but this dealership understood we drove an hour and a half to get there and they worked their fingers to More

by amandagaryphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

It is truly wonderful when we hear we exceeded expectations! We appreciate your business and review. We try to be different and treat everyone who comes to McKAIG like a guest. We want to change the perception of Car dealers as most hate to buy a car. we think you should enjoy buying a nicer, newer car! We especially love your recommending us to your family & friends! We look forward to serving them in the future.

September 26, 2012

This was my 1st car deal "on my own". McKaig Chevrolet Buick in Gladewater made my deal VERY EASY. I love my car and Steven Peirson, my salesperson was awesome too. He worked hard to get the dea More

by angel.duncan.397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for shopping McKAIG, A Dealer FOR The People, and we are glad you enjoyed the McKAIG Experience. We want everyone to feel like a guest when they come to McKAIG and it sounds like you did. Thank you again for your business and Review and look forward to serving you, your friends and family in the future.

September 25, 2012

I've never had any issues with McCaig Chevrolet since I first bought my 2011 silverado, till this last weekend. This may sound petty but I went in for an oil change, paying $60 cause of the particular oil More

by Klzck1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Our apologies for having to come back. We provide the 27 point inspection as a service to our Guests and will find out what happened. We'll get back to you on what happened and our Actin Plan to prevent it from happening again to you or others. Thank You for letting us know and we sincerely appreciate your business!

September 25, 2012

Awesome customer service, Love my new vehicle. They went out of their way to make sure I got what I was looking for! I would recomment McKaig Chevrolet Buick to Everyone. More

by tpearson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Preiss, Brian Pilcher
Sep 28, 2012 -

Bill Dickason Chevrolet Buick responded

Thank you for your business, review and recommendation! These reviews are a great reward for our employees who Love to help others. That is why we say we don't push product. We provide solutions. We want to be considered a Trusted Advisor by our Guests. Thank you again and we are glad you enjoyed the McKaig Experience!

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