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Bill Dickason Chevrolet Buick
Gladewater, TX
3,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,098 reviews
November 23, 2011
Although purchasing a new vehicle can be thought of as a painful process, McKaig does their absolute best to ensure that customer feels "at ease". I was a difficult sell; being as the vehicle I was looking painful process, McKaig does their absolute best to ensure that customer feels "at ease". I was a difficult sell; being as the vehicle I was looking for was somewhat of a rare bird. McKaig stuck with me the whole way and made sure what i wanted was exactly what i got! McKaig's friendly service coupled with their standard for excellence is a combination that can win over even the most challenging of customers. Please don't just take my word for it. If your in the market for a new vehicle go see the great folks at McKaig and get a feel for not just good but great service. To all the great folks at McKaig thank you for making buying a new vehicle anything but painful! Sincerely, Colt More
by colt61408
November 16, 2011
Really??? Are you kidding me?? This dealership is worse than any of the others!! They say they want to make you happy but in reality.....its all about making them money! They wouldn't even come done $400 t than any of the others!! They say they want to make you happy but in reality.....its all about making them money! They wouldn't even come done $400 to make a sale! Not to mention that they weren't budging on what they were offering me on my vehicle either!! That they would turn around and make a HUGE profit from!! I've had it with these kinds of EVIL people!! More
by skjenkins
Employees Worked With
JJ
November 15, 2011
I went to buy my first car and they made it so easy there. I got a great car for a great price. It didn't take long to do all the paperwork either. I got exactly what I wanted too. It was a great exper there. I got a great car for a great price. It didn't take long to do all the paperwork either. I got exactly what I wanted too. It was a great experience. More
by nattyster
Employees Worked With
Troy Jones, Kent Abernathy
October 31, 2011
When I began my search for a new car, I knew I wanted to find a local "hometown" dealer with a sales rep I could sit down with face to face and feel comfortable that I was getting the best product find a local "hometown" dealer with a sales rep I could sit down with face to face and feel comfortable that I was getting the best product for my money. I wanted to work with a dealer who would listen to what I wanted and not try to push me into buying a new car until I was ready and I wanted to be sure that if I had any problems with the new car, the dealership would take care of me. McKaig Chevrolet exceeded all my expectations. The staff treated me like I was family. They were friendly, knowledgeable and most of all fair and honest. This was the easiest car buying experience I've ever had. The finance guru, Josh, had the paperwork waiting on me. My sales representative, Mike Lambert, sat me down in the car and showed me how to use everything the car had to offer and answered all my questions. And I know Kent Abernathy and all of the staff at McKaig is just a phone call away if I need anything. I totally trust these great people and would recommend McKaig Chevrolet to anyone looking to buy a new Chevy. More
by KymHarris
October 05, 2011
Very nice service. Correspondence was great. Worked with us when no other would. Will definitely buy another car here. Thank You for working so hard to get us the car. us when no other would. Will definitely buy another car here. Thank You for working so hard to get us the car. More
by wickedraine
Employees Worked With
Andy Reynolds, Kent Abernathy
October 04, 2011
I HIGHLY recommend this dealer. They were honest and worked hard to find the exact car I wanted at the exact price I wanted. I was very pleased with my experience and look forward to working with them i worked hard to find the exact car I wanted at the exact price I wanted. I was very pleased with my experience and look forward to working with them in the future. More
by woodford33
September 17, 2011
McKaig Chevolet has been a member of my "family" since I was a child so when I need a new car that's where I go. I needed a new car so, I stopped by and Phillip met me at the door and found "family" since I was a child so when I need a new car that's where I go. I needed a new car so, I stopped by and Phillip met me at the door and found me a car that "fit" me and I took it home and am a happy camper. I know if I have any problems they're only a phone call away and everyone is VERY patient with me in explaining how all the buttons work (I don't understand all the electronic gadgets very well). I love the "hometown" -call you by your first name - how are the kids doing - friendly service you get at McKaig's. You just don't get that kind of service at a big dealership and that's why I keep going back "home" to buy my vehicles. And I recommend them to my friends. More
by grannyb12
Employees Worked With
Phillip Anderson, Josh, and others, Kent Abernathy
September 09, 2011
Mr. Anderson was very helpful in getting the title on our car that we were trading in. He was not pushy at all. We were very pleased with our car selection, and would reccomend McKaig Chevrolet in the future car that we were trading in. He was not pushy at all. We were very pleased with our car selection, and would reccomend McKaig Chevrolet in the future. More
by nelwynhaught
Employees Worked With
Phillip Anderson, Kent Abernathy
September 04, 2011
The Mckaig dealership has to be one of the best and friendliest staff ever. I've been buying cars for 15 yrs and I have never been treated so great, The best experience ever! friendliest staff ever. I've been buying cars for 15 yrs and I have never been treated so great, The best experience ever! More
by Ben stewart
Employees Worked With
JJ Anderson, Ken Abernathy, Josh, Kent Abernathy
August 06, 2011
My husband and I felt that the staff at McKaig cared about what we wanted and treated us as more than a faceless possible sale. We are comfortable dealing with McKaig. This is not the first vehicle my about what we wanted and treated us as more than a faceless possible sale. We are comfortable dealing with McKaig. This is not the first vehicle my family has bought from McKaig, and it will not be the last. Doyle Dougan in the service department is of the main reasons why we come back to McKaig. More
by Lancasterdm
Employees Worked With
Philip Anderson, Doyle Dougan
