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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
680 Reviews

680 Reviews of Bill Dickason Chevrolet Buick - Service Center

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March 29, 2023

Mariela Hernandez is Super Awesome and she is such a professional. She's very thorough and always makes sure I understand what's going on. More

by The Gipson's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Report | Print
Mar 31, 2023 -

Bill Dickason Chevrolet Buick responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Dickason Chevrolet and we hope to see you again soon!

March 07, 2023

The service department was very good. Did all they said would and actually completed the work 3 hours ahead of the forecast time. Service has always been good for me at this dealership- More

by JOEHSMITH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
Report | Print
Mar 10, 2023 -

Bill Dickason Chevrolet Buick responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Dickason Chevrolet! Thank you again for choosing Bill Dickason Chevrolet and we hope to see you again.

March 02, 2023

Mariela and her team always go above and beyond in making dreams come true! Truly a blessing to me and my family. Adrian More

by CHRISWILLIAMS8921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Tricia Van Heise
Report | Print
Mar 06, 2023 -

Bill Dickason Chevrolet Buick responded

We're happy you found our staff to be so supportive during your experience here at Bill Dickason Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2023

It was the Apple pie that made it great ! Plus it only took an hour More

by MMAYFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams, Tricia Van Heise
Report | Print
Mar 06, 2023 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 26, 2023

My problem was not solved… I wasted my day and I drove all the way from Tyler to Gladewater for nothing More

by EMADESSAM
Recommend Dealer
No
Employees Worked With
Mariela Hernandez
Report | Print
Feb 27, 2023 -

Bill Dickason Chevrolet Buick responded

Emadessam, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 374-4526 to discuss your concerns, as your satisfaction is of utmost importance to us.

Feb 27, 2023 -

EMADESSAM responded

I contacted GM to find a solution Thank you

February 26, 2023

Excellent customer service and friendly. Listened and helped solve my problem. She was very helpful. More

by JENHARMS903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez, Chris Williams
Report | Print
Mar 01, 2023 -

Bill Dickason Chevrolet Buick responded

We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2023

Decent dealership the salesmen was great tho I highly recommend him I’ve bought 2 cars from Adrian and gunna buy more from him very honest which is hard to find these days and he knows what I like and if More

by tbut20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Adam Jones
Report | Print
Feb 27, 2023 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

February 24, 2023

Very proficient and courtesy something I have come to expect from this dealership in Gladewater. More

by GUNNYTEX41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Scadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summur Villareal, Mariela Hernandez, Chris Williams, Abygail Bongfeldt, Tricia Van Heise
Report | Print
Feb 27, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

They were courteous and got to me quickly. They also gave me a pie to take home More

by WALLYWORKER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Chris Williams
Report | Print
Feb 26, 2023 -

Bill Dickason Chevrolet Buick responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Awesome customer service and professionalism by the entire staff, definitely will continue to do business with them More

by heathadams1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Report | Print
Feb 26, 2023 -

Bill Dickason Chevrolet Buick responded

Thank you so much for your positive comments about Bill Dickason Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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