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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
680 Reviews

680 Reviews of Bill Dickason Chevrolet Buick - Service Center

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February 18, 2023

I really enjoy dealing with this organization. The people are kind, friendly, and helpful. The service was excellent. More

by TWINN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Tricia Van Heise
Feb 21, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2023

Maroela got me in and was very helpful. The whole Service Department is very helpful and friendly. Brenda the Service Specialist is very helpful also. Thanks for all their support. More

by TIMSALAZAR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Feb 21, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 21, 2023 -

TIMSALAZAR98 responded

We bought our truck here and intend to keep coming back. Keep up the good work. Thank you

Feb 21, 2023 -

TIMSALAZAR98 responded

We bought our truck here and intend to keep coming back. Keep up the good work. Thank you

February 15, 2023

Able to get in at appointment time. Courteous. Not a long wait time for work done. Help keep up with maintenance. Will go back More

by skayjobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Bill Dickason Chevrolet Buick responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

GREAT SERVICE, WAS LATE FOR APPOINTMENT BUT THEY WORKED ME IN IMMEDIATELY AND WAS OUT IN UNDER AN HOUR.... VERY UNEXPECTED AND I EVEN GOT A PIE More

by sech4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez, Tricia Van Heise
Feb 08, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

I always get the best service with Bill Dickason. They are courteous, thorough, and always look out for my best interest. Will continue to buy my vehicles from them. Thanks! More

by catherinecrawford0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
Jan 08, 2023 -

Bill Dickason Chevrolet Buick responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Second time I had to bring car back due to oil leaking around the oil filter after routine oil change. Same technician each time. More

by SCOTTSBABYDOLL1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jan 06, 2023 -

Bill Dickason Chevrolet Buick responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

December 30, 2022

The service lady my wife worked with on this visit was friendly and helpful. However, the young mechanic left black grease smudges both on the floor and upholstery. This is certainly not the first time b More

by RaymondRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Jan 02, 2023 -

Bill Dickason Chevrolet Buick responded

Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 24, 2022

If you need 15 word minimum, then you are asking too much of your customers. Service was excellent More

by JOEBWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 26, 2022 -

Bill Dickason Chevrolet Buick responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

I drive from Longview Bill Dickason Chevrolet to have all service work done on my Buick Enclave that I purchased there new. The people have always been good to work with. That means a lot to me. I recent More

by RaymondRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Van Heise
Dec 19, 2022 -

Bill Dickason Chevrolet Buick responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 15, 2022

The people the dealer are always nice, and we help you when it’s needed or answer question More

by Chary17s5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Hernandez
Dec 16, 2022 -

Bill Dickason Chevrolet Buick responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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