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Bill Dickason Chevrolet Buick - Service Center

Gladewater, TX

4.5
680 Reviews

680 Reviews of Bill Dickason Chevrolet Buick - Service Center

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November 22, 2024

They were prompt to replace my tire on my Malibu. It was a special order.Thank you for helping me. I just wish they could have sent someone to help me when I had the flat. My grandson had the necessa More

by evelynwilliams2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Took very good care of us will recommend people to you thank you so much More

by amyobrien166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
November 20, 2024

Buzzy Caviness was very friendly and helpful! Contacted me quickly after my vehicle was complete and thoroughly explained repair. Great customer service!! More

by schultz.donnaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzzy Caviness-service department
November 13, 2024

They got my truck in and out quickly. Found the problem and fixed it to my satisfaction. More

by LIGHT_HOUSEKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Hewitt , Mariela Hernandez
November 08, 2024

I had to bring it back a couple times before they had the problem fixed but they did a great job. More

by CHMAVOIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzzy
November 08, 2024

Very accommodating and helped ease my anxiety. Employees were friendly and very knowledgeable. Would recommend to others More

by PERRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariela Hernandez
November 06, 2024

Great service Nathan was very helpful! Will be back for service in the future. Thanks More

by justinrussellreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Had video proof of back up camera problem but tech supposedly couldn’t replicate the issue. However, he did not check fuses, wiring harnesses etc. Scheduler argued with me day of pick up. Poor custome More

by BILLYH183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Timely, efficient and professional! I will definitely use this dealership for future service and purchase. More

by DLSCBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Very impressed with the ease and speed of service. I made an appointment last week to drop my truck off for a radio update, oil change and fuel filter change. The work was done and the truck back to m More

by justin@reevesoil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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