Bill Dube Toyota

Newly purchased vehicle was side swiped while parked. laurie & Jerry made arrangement for Chris to buff out scrapes to bumper & mirror and replace wheel cover. Exceptional job was done. laurie & Jerry made arrangement for Chris to buff out scrapes to bumper & mirror and replace wheel cover. Exceptional job was done. More

Very friendly people. Very knowledgeable and willing to work for what I was looking for. Thank you to Laurie, Jerry, patty and Nelson. Thank you to all who made me feel very comfortable purchasing a work for what I was looking for. Thank you to Laurie, Jerry, patty and Nelson. Thank you to all who made me feel very comfortable purchasing a new car More

I recommend. Bill Dube dealership. My salesper son Laurie Bogle was great. She made My visit very comfortable. She listen to My needs. Also was very caring. She made thé expérience buying à car Laurie Bogle was great. She made My visit very comfortable. She listen to My needs. Also was very caring. She made thé expérience buying à car so easy. This is thé first time I bought à car myself. Mike thé financial person made it comfortable as well. Thé whole expérience was great!!!!!!!!! More

I had narrowed my new car choices to either a 2012 Ford I had narrowed my new car choices to either a 2012 Ford Focus or 2012 Toyota Corolla to be used as a long distance commuter vehicle on my daily trek I had narrowed my new car choices to either a 2012 Ford Focus or 2012 Toyota Corolla to be used as a long distance commuter vehicle on my daily trek to Boston. The vehicle had to be comfortable enough for a couple of passengers, needed to have exceptional fuel mileage capability and also be a 5 speed manual shift. Re-sale factor was not a consideration for me, as I usually keep them for 8-10 years, put a lot of miles on them, before giving them to my sons for run around vehicles. Salesman Brandon Dvorsky had set up a hatch back Focus for a test drive, which ran very strong and had exceptional acceleration with the standard shift on the 9 mile test drive. Arriving back at the dealership, I noticed a "S" Corolla with a 5 speed and asked him if I could do a side by side comparison of the two vehicles. He set up the 2nd vehicle in minutes and we were off with the second test ride over the same road test drive. Brandon had exceptional knowledge of both the Focus and Corolla models with all the pertinent information of each models strong points and all financing options including both companies current rates, and the local credit unions rates. He made the new car buying experience painless, provided excellent customer service, and was very knowledgeable with the vehicles he was demonstrating. This was my second new vehicle purchased at Dube Ford Toyota Scion over the past twelve years and won't be my last. More

My husband and I have bought two vehicles from this dealership (one new and one used). Over the years, we have worked with many dealerships and I would rank Bill Dube as #1. They are honest and reall dealership (one new and one used). Over the years, we have worked with many dealerships and I would rank Bill Dube as #1. They are honest and really want you to be happy with whatever decision is made. They stand behind their promises and partner with you to meet your needs. I travelled out of state to make our second purchase because I had so much confidence in their approach to customer service. More

I was in Bill Dube Toyota to get my 2009 Tacoma serviced and decided to go into the showroom to wait. There was a 2012 Tacoma in the showroom and I was curious about what changes had been made since 2009. and decided to go into the showroom to wait. There was a 2012 Tacoma in the showroom and I was curious about what changes had been made since 2009. Brandon asked if he could be of any assistance and we had a very friendly and casual discussion about these 2 vehicles. He asked if it would be alright if he put together some figures and although I hadn't come in to buy a vehicle, I told him as long as he knew this, I was willing to hear what he had to say. Brandon & sales manager Jerry Comfort came back with a reasonable offer and after a brief and very amicable negotiation, we agreed on a trade/purchase price. I picked up my 2012 Tacoma the next day. Brandon (& Jerry) were a pleasure to deal with. There was never any pressure of any sort. Brandon was personable and professional. He followed up to be sure of my satisfaction with the vehicle and the sales experience and I belive he genuinely cared that I was satisfied with the transaction. One of the best car buying experiences I have had. More

The sales staff went out of their way to offer me a good car at a good price. I bought a Camry there in 2000 and traded it in in 2011 after getting 175k out of it. I bought a Corolla this time. I shoulld ha car at a good price. I bought a Camry there in 2000 and traded it in in 2011 after getting 175k out of it. I bought a Corolla this time. I shoulld have stuck with the Camry as it was better and not gone for price. More

I went in for service as I was visiting from out of state and received excellent service. They took care of my issues and were very friendly and honest about what was needed. The service department and of and received excellent service. They took care of my issues and were very friendly and honest about what was needed. The service department and office staff were excellent. I would use this dealer for service anytime.. More

I have shopped around other dealers in the area and could not come to an agreement on price,I found that Bill Dube was willing to do whatever they needed to do to get to the right price, and to get me into t not come to an agreement on price,I found that Bill Dube was willing to do whatever they needed to do to get to the right price, and to get me into the car of my choice. Thanks Brian. More

Brought my car in first thing in the AM for some minor work and was told they would call to give me an estimate before the work was done because I didn't know what exactly the problem was. No call ever c work and was told they would call to give me an estimate before the work was done because I didn't know what exactly the problem was. No call ever came. I finally called them 30 minutes before closing asking what was going on and when my car would be looked at. I also told them specifically in the AM that I'd need a ride to and from by the shuttle and wanted a call later in the day to arrange my pickup depending on when my on when my car would be ready (that call never came either). The person I finally got ahold of said they hadn't had time to finish looking at my car and that they hadn't called because they had "nothing to tell me". Then when the shuttle finally got me back there they promised me that both of the priority items had been fixed. I asked multiple times to be sure. I was asked for money and a paper was shoved in my hand and I was left to help myself out without a thank you or anything (except a reminder to rate them well on the Ford survey...ha!). I was left to find my vehicle on my own in an enormous lot (with pouring rain nonetheless) without a number or aisle or anything (walked around for awhile until I found some help). When I made it back to my vehicle it turned out that one of the problems indeed HADN'T been fixed. I went in and was told that must be totally broken and would need to be replaced (didn't you just say it was fixed?). Okay, so where is that estimate on the paperwork? Conveniently forgotten. They said they'd call in the AM with an estimate because the tech hadn't gotten him the part number yet. I snickered to myself because I happen to know that the problem hadn't even been tested yet...I can tell by looking at the part in question, it hasn't been removed and checked. <sigh>. Oh, and I complained about my door not opening all the way due to an accident and when I picked up the car was told that the tech had forced it open as far as he could to bend/dent-in the fender more so it would open. Umm, I don't recall asking for more body damage to be done to the fender. I actually said maybe a lubricant might help make it less creaky when I called. Sheesh....at least I only lost the car for a day this time, even if only one thing was legitimately fixed. All around bad experience. The only good part was the downright wonderful shuttle drivers. They were very friendly and conversant grandfather types who were nice to talk to for a little while. :) More