Bill Estes Chevrolet

Everyone we dealt with did exactly as asked promptly,acurately and with a smile on their face. Many services performed without asking, such as cleaning out old car and assisting my disabled wif promptly,acurately and with a smile on their face. Many services performed without asking, such as cleaning out old car and assisting my disabled wife in and out of autos. More

From start to finish, everything went very smooth. We stopped by the dealership to look at the possibility of purchasing a 2012 Camaro - talked to Stacey just briefly and then followed up on Monday morni stopped by the dealership to look at the possibility of purchasing a 2012 Camaro - talked to Stacey just briefly and then followed up on Monday morning when she had more details about GM discounts. Afer weighing out everything from price to useability and practicality, we decided not to purchase the Camaro. She was very understanding, thanked us for the opportunity and asked us to be sure to contact them if we needed anything else. About 15 minutes after we hung up I got a call from the New Car Sales Manager, Sean Hogan. He called to see what they needed to do to make the deal happen. He expressed how valuable GM employees are to their dealership and wanted to do whatever it took to get our business. I explained to him the reasons for our decision and in the context of the conversation, it was mentioned that the Impalas have an almost $9,000 discount. While I was not looking to buy any car except the Camaro, the more we talked the more interested I became. They also met me half way on the difference between what they offered and what I needed for a trade-in. We were currently driving an Impala so we were familiar with the reliability. Stacey gathered a lot of the information over the phone, saving us time once we got to the dealership. Jeff Haase was knowledgable and efficient in preparing the documents necessary for the sale. Long story short, we accepted delivery on a 2012 Impala LTZ last night and am very satisfied with our decision. Given the fact that we have 2 grandbabies in car seats, a grandma and a dog that loves to go for rides, the Impala LTZ was much more suitable for our life style. More

Dustin and the whole staff were great to work with. They did everything they could to help us get into the vehichle we wanted and we never felt any pressure. I would highly recommend Dustin and the entire B did everything they could to help us get into the vehichle we wanted and we never felt any pressure. I would highly recommend Dustin and the entire Bill Estes staff to anyone. Thanks! More

i would recomend this dealership for the service they provide and the friendly sales people that you get to talk to Wayne Rogers was very helpful in finding us a car in our price range and that was helpf provide and the friendly sales people that you get to talk to Wayne Rogers was very helpful in finding us a car in our price range and that was helpful to me for what i needed thanks Wayne and bill estes team More

My goal in a car transaction is to a) have a painless experience, b)complete the transaction expeditiously, and c) have confidence that I didn't get taken. That's the standard set years ago when I first experience, b)complete the transaction expeditiously, and c) have confidence that I didn't get taken. That's the standard set years ago when I first started buying cars. I return time and again, year after year, to Bill Estes because they exceed my standards. Last week was no exception. Mike and Stacy were highly competent. They listened to my needs and stayed focused on that. My experience was pleasant. They were organized and all went very smoothly. and most important, they have my trust that I was taken care of. As for the entire staff - Everyone seemed to be engaged with customers and customer business. They created an atmosphere of welcome and we're glad you're here. Aside from giving cars away, I can't think of any improvements and if there is a way to create a more professional, customer oriented, competent, stable car dealership, Bill Estes will be implementing it. More

I went into this dealership expecting the usual answer of no! I left driving the nicest car that I have ever had! No haggle, No tricks, just good people helping customers have an opportunity to drive an aff no! I left driving the nicest car that I have ever had! No haggle, No tricks, just good people helping customers have an opportunity to drive an affordable, dependable and gorgeous car! More

I had a bad experience with another Chevy dealership and came to Bill Estes and they took great care of me. From the moment I walked in to when I drove off with my new car Pascal did everything he could to came to Bill Estes and they took great care of me. From the moment I walked in to when I drove off with my new car Pascal did everything he could to keep me happy. They were all really friendly and willing to answer all of my questions. They matched my price range and that was a big deal to me so that was great. I would recommend Bill Estes and Pascal to anyone looking for a Chevy vehicle. I am so happy with my new Chevy Malibu and the customer service at Bill Estes. More

I completely understand I bought a used vehicle, would have liked to have seen more care taken in the interior detailing. Also, as would anyone, I was hoping for a better price. As far as service, excelle have liked to have seen more care taken in the interior detailing. Also, as would anyone, I was hoping for a better price. As far as service, excellent, wonderful group to work with, everyone went out of their way to be friendly and informative. I followed Johnny from the south side, I will definitely recommend him and Bill Estes dealership to all my friends and family in the future. Thank you for making my first solo purchase (divorced/single Mom) a relaxing (somewhat...LOL) experience. Thank you all for the Birthday Wishes. More