Bill Estes Chevrolet

I'm writing concerning having maintenance issues with the used car I bought in March'10. I was not given the car history, and not sure what the certified inspection meant, because when I had the oil change d used car I bought in March'10. I was not given the car history, and not sure what the certified inspection meant, because when I had the oil change done, they service department showed me the air filters(engine & cabin) completely clogged, and they were going to put in regular oil where my car can only take synthetic or it ruins the engine/oil lines. The air filters on this car are expensive, and why I should were these not checked doing the certification inspection, plus brakes need to be replaced, a front end alignment and it is in the shop in bloomington were it broke down already. I have only had the car a short time and it needs so much done already. I did have the tires balanced when had an oil change, tires rotated as well, the balance only seemed to make it worse. The sales team was great, but I would have liked to of had the car history. Also, wonder if bill estes dealer had installed the tires, if so then I would not have had to pay additonal for the balance. I lilke the car but feel like the certified inspection didn't cover much, and now I'm paying the price. Oh, this is the second time the car has broken down, service department couldn't figure out why it broke down the first time and now it's in bloomington with same problem. I hope Bill Estes covers what they claim on the warranty and backup their cars so I dont have to pay for the repairs on a car I havent owned for less than 6 months. More

Jeff is by far the best and most trustworthy salesman I have ever worked with. He did a wonderful job and got me a great deal. He kept me informed and followed up on every question I had. I love my new have ever worked with. He did a wonderful job and got me a great deal. He kept me informed and followed up on every question I had. I love my new HHR, especially the Bluetooth! I will definitely recommend that people shop and buy at bill estes chevrolet. More

I came in with my grandmother to buy a car for the first time. My salesperson helped me choose the vehicle he thought best fit my needs. My grandmother co-signed with me but Jason Ventura made sure to inc time. My salesperson helped me choose the vehicle he thought best fit my needs. My grandmother co-signed with me but Jason Ventura made sure to include me in every aspect of the process. I really appreciated the way he treated me and my grandmother even said she will definitely buy her next vehicle from Jason and Bill Estes Chevrolet. I could not be happier More

I purchased a new chevy silverado from Bill Estes chevy. The salesperson Jason Ventura was very helpful in assiting us on such a large purchase. Jason and the rest of the Estes staff took the time to answe The salesperson Jason Ventura was very helpful in assiting us on such a large purchase. Jason and the rest of the Estes staff took the time to answer all of our questions about the new truck. warranties, service ect. We had a positive experience throughout the process. Mark More

The salesman we worked with - Ross Barclay - is very friendly and professional. Everyone her introduced us to in the salesroom was equally as friendly and professional. The man we worked with when signi friendly and professional. Everyone her introduced us to in the salesroom was equally as friendly and professional. The man we worked with when signing the lease documents was courteous, efficient and very knowledgable. It was a very nice experience. More

From the very moment that I walked into Bill Estes and was greeted by Stacey it was the best car buying experience that I've had. I was immediately treated as a serious buyer, and given great service. Sta was greeted by Stacey it was the best car buying experience that I've had. I was immediately treated as a serious buyer, and given great service. Stacey was very knowledgeable of the product and gave me very clear and concise answers to my questions. Excellent job. More

Clean facilities, easy access and well marked for service, no pressure sales, friendly people, large inventory to select from. The finance department worked hard to get us the deal we wanted and the service, no pressure sales, friendly people, large inventory to select from. The finance department worked hard to get us the deal we wanted and the budget. Overall experience will make us a costomer for life. More

Facilities were extremely clean and welcoming. Staff was very friendly. Stacey especially made all the difference for us as she helped entertain our 3 kids and was patient and understanding as their patien very friendly. Stacey especially made all the difference for us as she helped entertain our 3 kids and was patient and understanding as their patience and understanding was a little lacking. It took a little longer than expected to finish up the paperwork but Stacey helped us get through it. Thanks Stacey for all of your help. We all are very happy with our purchase and will certainly be back in the future. More

This is the forth vehicle I have purchased from Bill Estes Chevy! As always, I was treated with respect and they gave me the exact vehicle I was looking for at a fantastic price! The customer service Estes Chevy! As always, I was treated with respect and they gave me the exact vehicle I was looking for at a fantastic price! The customer service and professionalism is top notch. I will purchase many more vehicles from Bill Estes! More

I have been personally involved with around a dozen new vehicle purchases in my driving days and this was by far my most pleasurable buying experience so far. Jason conducted himself in a very personable/p vehicle purchases in my driving days and this was by far my most pleasurable buying experience so far. Jason conducted himself in a very personable/professionable manor. There was no high pressure sales tactics involved or else I would have walked out and done bussiness elsewhere. He answered all our questions and provided us with the details that we asked for and not what he wanted us to know. I would deffinetely do bussiness with him again. Also the finance part of the purchase went more smoothly than any other time before. Dealing with Alan, (F & I man) was equally pleasant. Again not trying to pressure sell us extended warrantees or insurance but instead presenting his products with expertise and as little or as much information needed to make us fully understand. Once again I can not say enough about the entire buying experience. More