Bill Estes Ford
Brownsburg, IN
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Easy, hassle free We found the sales, finance and technical staff to be professional, straightforward, and honest. Will definitely refer friends to contact Tony if loo We found the sales, finance and technical staff to be professional, straightforward, and honest. Will definitely refer friends to contact Tony if looking for a new or used car. More
Great deal with superb service Andrew at Bill Estes made my first time car buying experience a complete success! He helped me get the perfect car for me, as well as a deal that any Andrew at Bill Estes made my first time car buying experience a complete success! He helped me get the perfect car for me, as well as a deal that any recent college grad couldn't refuse! I would definitely recommend his sales expertise (no pressure either) to any friends or family! More
bought a used car I traded in my 2009 Ford Focus which I had previously bought at this dealership about 4 years ago. I bought a 2012 Ford Fusion. I love it! The inter I traded in my 2009 Ford Focus which I had previously bought at this dealership about 4 years ago. I bought a 2012 Ford Fusion. I love it! The interior is excellent condition. I wanted a great warranty and the Salesman Mike Parham explained everything and was able to get me what I wanted. More
purchase of used new ford escape Great dealer and staff Mike Greg and Dustin all good as usual Will buy again. Vehicle was presented in a way i understood the features and the valu Great dealer and staff Mike Greg and Dustin all good as usual Will buy again. Vehicle was presented in a way i understood the features and the value of them . something most dealers dont do. More
Great experience with the purchase of my new truck!! I had an enjoyable experience during the purchase of my 2015 F150 at Bill Estes. My salesman, Steve Meegan made sure everything went smoothly during t I had an enjoyable experience during the purchase of my 2015 F150 at Bill Estes. My salesman, Steve Meegan made sure everything went smoothly during the entire transaction. The staff member that showed me how to use all the gadgets on my truck was really informative too. Thanks to all involved. More
Great experience! Went to this particular dealership for a Ford Fusion and walked away a happy customer. Steve took the time to show us multiple options from new to use Went to this particular dealership for a Ford Fusion and walked away a happy customer. Steve took the time to show us multiple options from new to used making sure we got what we wanted. More
Excellent and Hassle free Was wanting to move on from a larger SUV to one that would have the power I still wanted to one that would have great fuel economy. Jason and the enti Was wanting to move on from a larger SUV to one that would have the power I still wanted to one that would have great fuel economy. Jason and the entire staff at Bill Estes Ford was great to work with and found the right car for my needs. Would definitely recommend to my friends and family. Excellent customer service! More
Thanks for the new truck I went into bill Estes ford to get a new truck I worked with frank Wolfe, great guy very professional. Went there for a older truck and left with a ne I went into bill Estes ford to get a new truck I worked with frank Wolfe, great guy very professional. Went there for a older truck and left with a newer one. Was in and out within a few hours with the lament I wanted thanks frank. More
Excellent customer service The staff were all very friendly and helpful, particularly Mike Parham and Brandon Wright. My one criticism or suggestion for improvement pertains The staff were all very friendly and helpful, particularly Mike Parham and Brandon Wright. My one criticism or suggestion for improvement pertains to the final bill. Mike asked Greg Floyd to give me a breakdown of the additional fees added to the quoted price to calculate the final cost of the car. I spent a long time waiting on the showroom floor for Greg to come out and explain the additional fees, but he never came out. I was always told that he was too busy, even though I was the only person in the showroom at the time. When I finally met with Greg to sign the papers, he still did not itemize and explain the additional charges, instead just trying to get me to purchase additional products/services and sign as quickly as possible without ever seeing how the final purchase price was calculated. Since Bob Estes Ford seems to charge a fair price, there wasn't any need for Greg to try to hide or gloss over the various fees, and I would have appreciated him taking the time to go over those with me. In Greg's defense, however, I could have been more assertive. More
New truck Joel was extremely nice and easy to work. He did not waste anytime which kept my visit short. This is a good thing. Chip was very helpful in showing Joel was extremely nice and easy to work. He did not waste anytime which kept my visit short. This is a good thing. Chip was very helpful in showing me all the gadgets on the truck. This is great because they get more high tech each year. More