
Bill Estes Ford
Brownsburg, IN
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My wife and I were very pleased with the attention we received from the beginning from Owen and everyone else we worked with. This was a very good experience in buying a car. It was a pleasure working w received from the beginning from Owen and everyone else we worked with. This was a very good experience in buying a car. It was a pleasure working with Chris Elder in the finance department also. Overall, a great experience! More
Our total experience at Bill Estes was wonderful. The minute we walked in everyone was very courteous and friendly. The customer service of all the employees was excellent and both Mike and Dustin were g minute we walked in everyone was very courteous and friendly. The customer service of all the employees was excellent and both Mike and Dustin were great to work with. They were extremely knowledgeable about the vehicle and answered every question in detail. We did not feel pressured at all. We feel we got a very fair price for our vehicle and they worked hard to give us the deal we were looking for. Dustin is going to help me with setting up my ford sync when I return to pick up the car. They are installing a hitch for us, and they gave us a new vehicle just like the one we bought to drive until my car is ready. Our overall experience was totally positive and we are happy Ford customers! More
Brian made the purchasing process of our new escape much less stressful than was expected, since this purchase involved a trade-in with low milage. The team at Bill Estes Ford worked to generate a package w less stressful than was expected, since this purchase involved a trade-in with low milage. The team at Bill Estes Ford worked to generate a package which fit our allotted budget for monthly payments. We are pleased with the entire process for the purchase of our new vehicle. More
Great service and great prices at Bill Estes Ford. The sales team was professional, helpful and friendly. I will recommend them to my family and friends. sales team was professional, helpful and friendly. I will recommend them to my family and friends. More
Contacted dealer via Internet at midnight,received a response the next morning, was given all the information requested with out any pressure. When to the dealership on short notice and was taken care w response the next morning, was given all the information requested with out any pressure. When to the dealership on short notice and was taken care with curtesy and with consideration for the limited amount of time I had. Financing was very competitive, they actually beat what I had received from my bank and the whole transaction took no longer than 40 minutes as I had requested. Test drove the vehicle and the price was the best I had been quoted from other dealers. I highly recommend this dealer. More
As always, excellent service from everyone on the Bill Estes Bburg Ford team! It is the only place I will buy a new or used vehicle...or get one serviced! Estes Bburg Ford team! It is the only place I will buy a new or used vehicle...or get one serviced! More
Very knowledgeable about the vehicle we wanted. Greg Floyd helped us and was knowledgeable about different finance options. I liked the rundown we were given about the computer options on the screen ins Floyd helped us and was knowledgeable about different finance options. I liked the rundown we were given about the computer options on the screen inside the car, after we bought it . Very helpful. Everyone was very friendly. More
A very enjoyable experience working with Mike, Dustin and Greg. Dustin was most helpful going over all the features of the Sync system and the other items on the car. THANKS! Greg. Dustin was most helpful going over all the features of the Sync system and the other items on the car. THANKS! More
Jason was incredibly helpful and friendly. I would recommend him to family and friends. Also, Chris was great to work with when it came to financing the purchase. Great job to the dealership. They ar recommend him to family and friends. Also, Chris was great to work with when it came to financing the purchase. Great job to the dealership. They are certainly earned our business for years to come. More
The people at Bill Estes Brownsburg Ford are always friendly. My husband & I spent 3 hours there the evening we bought our new Escape. The dealership closed at 8 pm but Mike Parham & Dustin McAfee st friendly. My husband & I spent 3 hours there the evening we bought our new Escape. The dealership closed at 8 pm but Mike Parham & Dustin McAfee stayed til 9pm helping us and did NOT make us feel like we were "putting them out" at all. Greg Floyd was friendly & helpful in processing our financing at such a late hour, too! Their service dept. has convenient Saturday hours which they recently extended, now staying til 2 pm instead of noon on Saturdays which is great when you work full time during the week. This dealership is concerned with YOUR time & convenience, not theirs! More