Bill Estes Ford

The customer service was really good. The was a misunderstanding at first but the Manager went out of his way to make things right. The manager called me personally and compensated me for the mist misunderstanding at first but the Manager went out of his way to make things right. The manager called me personally and compensated me for the mistake that was made. Head manager is really motivated to make things right for you. More

Mike and Greg made this an enjoyable experince. They were very acommodaitng to our every question and request. My wife and I closed the dealership 2 nights in a row and never felt like they were rushin were very acommodaitng to our every question and request. My wife and I closed the dealership 2 nights in a row and never felt like they were rushing us. We test drove a couple different cars and had Mike running around in the cold and dark looking for the right color and price range we were interested in. Greg was great at explaining every detail and even switched banks in the middle of the transaction to a local lender, because my wife is more comfortable with a brick and mortar bank. We are repeat customers and have every intention of buying my next truck from Bill Estes Ford. I must mention the service department, I have had my FORD's serviced and repaired here for years and they always exceed my expectations. I make it a point to pull around front tell someone just how great they are. More

I found the exact vehicle I had been wanting in an online listing through Bill Estes Ford. Buying a car out of state from 1200 miles away was very intimidating, but could not have been easier. Chris Elder ha listing through Bill Estes Ford. Buying a car out of state from 1200 miles away was very intimidating, but could not have been easier. Chris Elder handled my transaction flawlessly. I got the car I wanted at the price I wanted and when I decided to fly in and drive it home, I was greeted at the airport by 2 friendly Bill Estes Ford reps who took me right to my car and even led me out of the airport and to the highway I needed to start my road trip home. The car was everything I wanted, the trip was worth it, and the purchase process was smoother than anything I've experienced even right here in my own town. I would recommend purchasing a vehicle from Bill Estes Ford to anyone from anywhere. It can be done, and these guys will make it easy! More

I would like to share how truly happy I am with my recent purchase. Shane was great with my transaction. He listened to what I was looking for and delivered. He was very professional and courteous and i a purchase. Shane was great with my transaction. He listened to what I was looking for and delivered. He was very professional and courteous and i appreciated that. Zach was equally as professional and courteous. It is a little intimidating to purchase a car as a single female. I did not feel like i was ever being taken advantage of and i appreciated the respect. I also would like to mention Ali AL-Derani. He was in the showroom and saw me return the next day and walk to Shane's office. Sahne was not in there and he paged him to the showroom before I even had to ask and told us Shane was on his way and then offered us a drink while we waited. I really felt like my bussiness was important to the team at Bill Estes. I couldn't be happier with my purchase. I had purchased my previous car, a 2001 Taurus, from here as well.I was happy with that purchased and that was what made me start at Bill Estes this time. I have to say the service was even better than last time. Thanks so much. More

After our vehicle was totalled in an accident, I knew I only wanted to do business will Bill Estes. Chris Elders with Bill Estes Ford worked with us to find the right vehicle within our budget. Although only wanted to do business will Bill Estes. Chris Elders with Bill Estes Ford worked with us to find the right vehicle within our budget. Although it was after closing time, Chris and Greg never made us feel rushed. We love our new vehicle and we'll definitely recommend Bill Estes Ford to our friends. More

Very freindly and customer driven. This was my 2nd truck and both experences were exceptional. Chris was easy to talk to and very easy to work with. Greg was also very polite and easy to work with. Thanks t and both experences were exceptional. Chris was easy to talk to and very easy to work with. Greg was also very polite and easy to work with. Thanks to this team, I was able to take a long time Chey owner and turn him into a Ford owner. He gave you his business last year. Thanks to the team. More

All staff were very friendly and helpful, stopping to see if I needed anything. They were very accomodating to my wife, who is recovering from an ankle injury. All employees were super nice, but we worked if I needed anything. They were very accomodating to my wife, who is recovering from an ankle injury. All employees were super nice, but we worked directly with Mike and Greg. They were extremely helpful and should be commended. I wish all employees in all dealerships were as good as Bill Estes employees, particularly Mike and Greg. More

Everyone that we talked to was very pleasant. They worked with us to get exactly what we wanted. Things happened in a very timely manner. When signing the papers they were able to work with my schedule so th with us to get exactly what we wanted. Things happened in a very timely manner. When signing the papers they were able to work with my schedule so that I would not have to leave work. Darryl was wonderful to work with, and we will definitely be buying our next vehicle there. More

We stopped in to deal on a Ford Escape because of the promotions heald by this dealership. We were treated realy good, even when we experienced an issue with the car we purchased. The salesperson and B promotions heald by this dealership. We were treated realy good, even when we experienced an issue with the car we purchased. The salesperson and Business Manager realy worked hard to make sure we were happy with the outcome, very few dealerships do this today. It was a good experience, they will have a repeate customer. More

Joshua Specht was a great salesman, he did everything in his power to make our buying experience an enjoyable one. We were contacted by email and phone and very promply I might add. He was very nice in ever his power to make our buying experience an enjoyable one. We were contacted by email and phone and very promply I might add. He was very nice in every aspect. We got a price quote within a short period of time . He was even so considerate to bring a truck inside to be test driven and checked out, so we didn't have to be out in the cold weather. Josh went over all the basic's about our purchase and then Greg Floyd explained all the finances with us and closing was very quick. I would highly recommend Bill Estes. More