Bill Estes Ford

The people at the dealership were outstanding in their service and assistance. They still continue to call and offer help. Super dealership. I was well pleased with the quality of the staff to meet our service and assistance. They still continue to call and offer help. Super dealership. I was well pleased with the quality of the staff to meet our needs. This was Michael's first sale but he acted very professional and worked very hard to meet our expectations. More

We were looking for a specific used vehicle and had done some research on the internet regarding models and packages offered with the Explorer. We found a vehicle that matched our requirements and test dro some research on the internet regarding models and packages offered with the Explorer. We found a vehicle that matched our requirements and test drove it. This dealership was not a high pressure dealership and the saleperson, Jason was friendly and informative. The sale went quickly and painlessly. We also were looking for a local dealership with friendly feel. This dealership fit the bill and has earned our continued business. More

Mike and Greg were very informative of their product. Never was there any presure and they presented many options for us to get a car we would like in our price range. This is the first time we have boug Never was there any presure and they presented many options for us to get a car we would like in our price range. This is the first time we have bought the same model of car that we traded in. This shows how well we like or first Ford Fusion. More

After several weeks of looking for a high quality & affordable used car for my wife I saw a Bill Estes Ford advertisement and visited their dealership just before closing time. There I found several r affordable used car for my wife I saw a Bill Estes Ford advertisement and visited their dealership just before closing time. There I found several rows of late model used cars, including many models other than Ford. Right away I found 2 sedans at the top of my preferred cars to consider purchasing list. A courteous dealer employee named Chip came out in the bitter cold and answered all my general questions about the dealership and basic information about the auto I was most interested in. The next day after work I returned to Bill Estes Ford with my wife and was assisted by Chris Elder, who accompanied us on a test drive of the car and provided a lot of detailed information about the vehicle while answering numerous questions we asked. Chris was friendly and professional and didn't seem to mind that it was almost closing time at the dealership. The next morning we contacted Chris and about 2 hours later my very happy wife drove away in the super condition low mileage used car she wanted. I have dealt with many car dealerships over the years and without a doubt this was our most positive experience buying a car from a dealer. We quickly agreed on a price for the car without being pressured and the subesequent sales processing by Finance manager Greg Floyd was both easy and fast. Count us as very happy used car customers of Bill Estes Ford. More

Darryl was extremely great at helping me get my new Ford. He answered any and all questions I had. We even synced my bluetooth after we got done test driving. Everyone at the dealership was friendly and welc He answered any and all questions I had. We even synced my bluetooth after we got done test driving. Everyone at the dealership was friendly and welcoming from the moment I walked in the door. When I went in a week later for my questions on my sync system, the moment I walked in Darryl recognized me and asked how everything was going and helped with the remaining questions I had. For the year car I got, the price was real great from my point of view. And they worked with me to get a monthly payment that fits my budget. I couldn't have asked for better help getting my new car. I'm very appreciative. More

It was a pleasure working with Zak and Jason. My wife had researched the vehicle and communucated with Zak through emails. I went in on Friday, test drove the Ford Escape with Jason, and upon my return, had researched the vehicle and communucated with Zak through emails. I went in on Friday, test drove the Ford Escape with Jason, and upon my return, Zak had the loan information ready based off of the email discussions. I took the contract home, verified the numbers, and went back on Saturday to get the car. Previous experiences with other dealers include long waits in the salesman office as all the dealers have done, trying to wear you down. You usually spend an hour or two just trying to get a price out of them.... making buying a car one of the most unpleasent experiences on Earth. Not with Bill Estes Ford. The whole experience was pleasant. I got there a half hour earlier than I told them I would, so they brought out their Sync expert and he sat with me in the SUV explaining all the features of the Sync. I won't be able to answer Question number two, because with Zak and Jason, I had all the information before I even walked into the dealership. they had given me the pricingf information, contact information, and financing options before I ever stepped into the building. More

Bill Estes Ford was by far the best dealership I've been to. We drove 70 miles from Muncie to Bill Estes Ford in Brownsburg and will definitely do it again the next time we buy a vehicle. Great staff, no pr to. We drove 70 miles from Muncie to Bill Estes Ford in Brownsburg and will definitely do it again the next time we buy a vehicle. Great staff, no pressure, and an overall wonderful experience! More

I LOATH car shopping! Had been looking for about 3 weeks at various models and were even internet shopping! Chris was the ONLY one who sent pleasant, thoughtful emails and truely seemed to listen to our ne at various models and were even internet shopping! Chris was the ONLY one who sent pleasant, thoughtful emails and truely seemed to listen to our needs (4 kids!). Bought our car on 1st visit with NO "haggling" It was wonderful! I LOVE the Flex and we are telling all our clients how great it was to shop with Chris! Greg and Brandon were wonderful as well! I'm not a "compter geek" and this car needs one! Brandon was so patient and is even going to let me come back for another lesson!! Thanks for making a very stressful, necessary evil....not so painful! You guys actually made it fun!! Hopefully, the service department is just as pleasant to work with! :) More

I searched many dealers in the Indianapolis area for just the right truck, price and experience. The fellows at Bill Estes didn't disappoint. I had three trucks lined up and drove all three. It got closed the right truck, price and experience. The fellows at Bill Estes didn't disappoint. I had three trucks lined up and drove all three. It got closed to closing time yet Michael & Zac hung in there with me. Thanks Guys!! More

Our Salesman, and the finance manager Greg Floyd went out of their way, stayed late, and got our deal done when they could have easily told us to come back tomorrow and finish up. They worked with us until of their way, stayed late, and got our deal done when they could have easily told us to come back tomorrow and finish up. They worked with us until we had a price and payment we were happy with, and gave us a fair price for our trade in. I had asked that Chris look into something for me and he promptly did so, and contacted me with that information the first thing the next day. It is nice to have a local dealer that we can happily deal with. If shopping for a vehicle, I highly reccomend Chris Elder at Bill Estes Ford. Thanks again, Tracy, & Laura Turner More