
Bill Gaddis Chrysler-Dodge-Jeep-Ram
Muncie, IN
Filter Reviews by Keyword
By Type
Showing 259 reviews
Service Very easy to work with and STEVE and the others at this location seem to be very professional and easy to talk to. As soon as I pulled the truck int Very easy to work with and STEVE and the others at this location seem to be very professional and easy to talk to. As soon as I pulled the truck into the shop they were engaged and service work was complete in no time. More
Awesome Jordan Volz was amazing to work with! He listened to what I was interested in and delivered what I wanted! I will definitely recommend him to other pe Jordan Volz was amazing to work with! He listened to what I was interested in and delivered what I wanted! I will definitely recommend him to other people. More
Used 2017 Jeep Wrangler Very helpful staff (Jordan Volz), knowledgeable in the specific vehicle I was looking for. Very easy to work with during the buying process. Very p Very helpful staff (Jordan Volz), knowledgeable in the specific vehicle I was looking for. Very easy to work with during the buying process. Very pleased with my purchase, I will recommend the dealership to others. More
Best dealership around. I trade vehicles no where else. I get a good deal on my new vehicle but I love the service and great personal service I receive. Steve Gaddis is ho I trade vehicles no where else. I get a good deal on my new vehicle but I love the service and great personal service I receive. Steve Gaddis is honest and I trust him. More

Blessed I lost my car to a storm that totaled it. I found myself in need of a new car. Jordan Volz made the experience amazing! He was very compassionate and I lost my car to a storm that totaled it. I found myself in need of a new car. Jordan Volz made the experience amazing! He was very compassionate and understanding with my dilemma. He worked very hard to find something within my budget. What had started as a terrible event in my life,Jordan single handedly turned it into a wonderful experience He was a blessing! Thank you Jordan! If you need a car,GO TO GADDIS and ask for JORDAN! You won't be disappointed! More
Ram 1500 purchase Great service, very nice! I would buy again because they listened to what I asked for and they delivered. Both sales and financing were very helpful. Great service, very nice! I would buy again because they listened to what I asked for and they delivered. Both sales and financing were very helpful. More
Jeep Grand Cherokee Wheel Bearing Replacement Repair was scheduled for a Tuesday. However, due to personal scheduling issues, dropped vehicle off at Gaddis the preceding Sunday evening after hour Repair was scheduled for a Tuesday. However, due to personal scheduling issues, dropped vehicle off at Gaddis the preceding Sunday evening after hours & uses the key drop box. Because vehicle was there early, Service dept was able to evaluate issue early (Mon afternoon) & repair wheel bearing first thing Tuesday morning. Excellent customer service & communications. Kudos to Cole Decker. Definitely recommend Gaddis for repairs. Thank you. More
Helpful, friendly, I gave five stars because I’ve had recent experience with Gaddis and every time I’ve ever been in whether it’s sales, service, or parts they are top- I gave five stars because I’ve had recent experience with Gaddis and every time I’ve ever been in whether it’s sales, service, or parts they are top-notch people, very caring and helpful. I will recommend them hands down over anybody else.. Steve Gaddis was awesome to deal with. I’ll Definitely be back. Thank you More
Traded Cherokee for Renegade (Yes, really!) My 2018 Cherokee was a fine vehicle but it just wasn't a good fit for me so I asked Jordan Volz to find me a Jeep Renegade with all the safety feature My 2018 Cherokee was a fine vehicle but it just wasn't a good fit for me so I asked Jordan Volz to find me a Jeep Renegade with all the safety features that the Cherokee has. He found just what I was looking for very quickly and got me a really good price. I'm extremely pleased. More
Service Expertise I was visiting Muncie IN when my Seibring would not shift out of reverse. I had it towed to Gaddis Chrysler to diagnose and service the problem. Col I was visiting Muncie IN when my Seibring would not shift out of reverse. I had it towed to Gaddis Chrysler to diagnose and service the problem. Cole, at the service desk, was very kind and accommodating, even suggesting I catch lunch while he worked my car into the service line up. When I returned, Cole gave me the welcome news that the car just needed one part and that it would arrive from the distribution point by 4am the next morning. He had worked it into the service schedule, and I could pick up the car before noon. The servicing happened just as promised. Cole and Gaddis Chrysler made it possible for me to visit with my 95 year old mother and return home 250 miles problem free. What a great crew! More