Back

Bill Gaddis Chrysler-Dodge-Jeep-Ram

Muncie, IN

4.8
242 Reviews

1717 N Wheeling Ave

Muncie, IN

47303

Directions

By Type

Showing 242 reviews

November 26, 2023

Friendly staff that provided excellent customer service in a timely manner! My vehicle was left exactly same condition that it was when I arrived. More

by tycoolerking
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service department
November 21, 2023

Was able to drop of my truck and pick it up the next day with out any problems More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Clint
October 22, 2023

Great customer service in the service department. Fixed my issue quicker than expected and got me in and out quickly. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gaddis
August 20, 2023

They are always helpful and accommodating. Service is fast and reasonably priced. We love this place. More

by rmburchfield1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gaddis
July 30, 2023

Repair done under warranty as promised and done very quickly. What else can I say to get to 15 words? More

by jwtproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales or management
July 29, 2023

They told me when to bring it in and when to pick it up and it was ready when they said. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Volz
May 27, 2023

This dealership is very accommodating and quick to get all of the necessary work done. I’ve had experiences at other dealerships where they’re running hours behind. Never at Gaddis CDJR. More

by Christian.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gaddis
May 26, 2023

Matt truly was exceptional and really spent the whole day figuring out the best vehicle that would meet all of my expectations. I came in for an oil change and left with a new vehicle (that's salesmanship). More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Besser
April 18, 2023

Great… they work to satisfy their customers which they is good job. Thanks to them More

by linda.6170
Recommend Dealer
Yes
Employees Worked With
I don’t know. My son in law brought my car in for me
April 16, 2023

They were really exceptional. Matt listened to us and answered all of our questions. He did a great job More

by Jshania102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Besser
2
...