Bill Hood Chevrolet
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Excellent customer service from Bill Hood Chevrolet! Kendon Grant was professional yet personal, and made purchasing my new vehicle very easy! Kendon Grant was professional yet personal, and made purchasing my new vehicle very easy! More
Service department is excellent. Detailed thorough and transparent. Vehicle is delivered when promised and always ckean Detailed thorough and transparent. Vehicle is delivered when promised and always ckean More
I have purchased my last 6 cars from this dealership, I guess that’s enough said guess that’s enough said More
The Service Department employees receive a 5 Star rating. The waiting area with free coffee and 3 Vending Machines? 1 Star. This is the first visit to the Service department but waiting in 1 of 3 waiting are The waiting area with free coffee and 3 Vending Machines? 1 Star. This is the first visit to the Service department but waiting in 1 of 3 waiting areas with no TV service was poor Customer Service. Sure, I could spend $1-$3 dollars for a snack but waiting in silence was pretty monotonous. Subaru offers the same service down the street for the same price and offers fresh fruit, s packs variety of drinks and a huge TV. Even my wife’s Toyota Dealership on the I-12 service road around the corner from Hood Chevrolet offers fresh fruit, snacks variety of teas, coffee /cappuccino machine plus special event days offering a ice cream truck, manicurist day and a Tv! I love my Chevy Silverado but plan to take my Service work to other Auto Service shops. More
This dealership is amazing and wonderful. The staff is friendly, helpful, and easy to work with. The staff is friendly, helpful, and easy to work with. More
GO ANYWHERE ELSE! Took 5.5 weeks for a new brake pipe. The brake pipe for my car is apparently no longer manufactured so they had me order it on eBay after confirming Took 5.5 weeks for a new brake pipe. The brake pipe for my car is apparently no longer manufactured so they had me order it on eBay after confirming with them I ordered it. 2.5 weeks later it wasn’t the right one, they told me the wrong part. Eventually I got them to order the part instead and finally got it fixed. They also told me I needed new brake pads, went somewhere else right after and I actually don’t. More
Bill Chaucer is very knowledgeable of all the cars in the lot including new as well as used automobiles. He is the perfect salesman. He did not rush or pressure me to purchase. He explained everything the lot including new as well as used automobiles. He is the perfect salesman. He did not rush or pressure me to purchase. He explained everything regarding the purchase and provided me with additional information. I would definitely recommend Bill if you are looking to purchase a vehicle. He’s located in Covington under Bill Hood Chevrolet. Thank You for all your assistance. You were extremely patient, not pushy and I found my dream car. Thanks Again, Bill Chaucer for your service and support. P Wilson More



