Bill Hood Chevrolet

I've bought 3 vehicles from Stephen Brown at Bill Hood. Very professional and willing to go above and beyond to make the experience as smooth as possible Very professional and willing to go above and beyond to make the experience as smooth as possible More

Mark Johnston was an outstanding service! Very knowledgeable and eager to help a customer. I’ve been coming here for years, as they are the only shop that I trust! The Bill Hood Chevrolet ser Very knowledgeable and eager to help a customer. I’ve been coming here for years, as they are the only shop that I trust! The Bill Hood Chevrolet service department is the best on Northshore where everyone is very friendly and honest. More

Great customer service and everybody has been so helpful and efficient. Great job you guys! and efficient. Great job you guys! More

Greg Campbell was very professional and met all my needs. Roger Serpas was excellent in explaining all information and very detail oriented. These two guys are pros at there trade. One other gentleman that w Roger Serpas was excellent in explaining all information and very detail oriented. These two guys are pros at there trade. One other gentleman that walked me through the warranty information was also great but I don’t remember his name. I would definitely recommend Bill Hood Chevrolet. More

Great, efficient service as usual. Not sure if it's coincidence or not but I appreciate dealing with the same service rep each visit. Austin was very professional and friendly at the s Not sure if it's coincidence or not but I appreciate dealing with the same service rep each visit. Austin was very professional and friendly at the same time. My vehicle has never been serviced anywhere else and I don't see that changing anytime soon. More

Easy to deal with. Quick curious and had ready when said would. Thanks again ryan Quick curious and had ready when said would. Thanks again ryan More

They are cool I was straight up with them and told them what I had to put down and what my credit was like and what kind of vehicle my wife and I wanted and didn’t want and we found something that was a li what I had to put down and what my credit was like and what kind of vehicle my wife and I wanted and didn’t want and we found something that was a little bit over what I was wanting to pay but overall it everything went well More

They were very helpful,pleasant, and worked well with me and accomdated all of my needs and accomdated all of my needs More

Excellent customer service. Lee was very kind and professional. Would recommend this dealership to anyone. Lee was very kind and professional. Would recommend this dealership to anyone. More

From the moment we stepped into the dealership, Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehi Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehicles; he was creating lasting connections with his customers.   As we expressed interest in the Chevrolet Colorado, Big Nate’s eyes sparkled. He knew this truck inside and out—the engine’s roar, the rugged design, and the comfort of its cabin. But what truly stood out was his commitment to making our experience exceptional. Here’s how he did it:       Discounts and Rebates: Big Nate was like a detective on a mission. He scoured every nook and cranny of the dealership’s database, hunting down discounts and rebates that would benefit us. His persistence paid off—we ended up saving more than we ever imagined. His motto? “No stone unturned.”       Personal Touch: Big Nate wasn’t just a salesman; he became our trusted advisor. Over cups of coffee, he listened to our needs, preferences, and concerns. He understood that buying a truck wasn’t just about horsepower and cargo space; it was about your lifestyle, your family, and your adventures. He personalized the experience, tailoring recommendations to fit us like a well-worn glove.       Step-by-Step Guidance: The paperwork maze can be daunting, but Big Nate was our guide. He patiently explained each form, demystifying terms like APR, warranty coverage, and VIN. His attention to detail ensured that you were informed at every turn. No question was too small, no detail overlooked.       Anti-Pushy Approach: Unlike some salespeople who pounce like hungry wolves, Big Nate was refreshingly different. He respected our pace. There were no high-pressure tactics, no urgency to sign on the dotted line. Instead, he encouraged us to take our time, test-drive the Colorado, and explore its features. His confidence in the product spoke volumes.       In the end, as we drove off the lot in our gleaming Chevrolet Colorado, Big Nate waved goodbye. His parting words echoed in our minds: “This isn’t just a truck; it’s a companion for your adventures. Take care of it, and it’ll take care of you.”   And so, thanks to Big Nate’s hard work, personal touch, and genuine kindness, our truck-buying journey became a cherished memory—one that transcended mere transactions. We didn’t just buy a vehicle; we felt like we gained a friend in the car business. More