Bill Hood Chevrolet

Great customer service. Everyone was very nice and helpful. Service team was transparent throughout the process. Everyone was very nice and helpful. Service team was transparent throughout the process. More

From the moment we stepped into the dealership, Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehi Big Nate’s warm smile and genuine enthusiasm set the tone. His passion for cars was contagious, and it was evident that he wasn’t just selling vehicles; he was creating lasting connections with his customers.   As we expressed interest in the Chevrolet Colorado, Big Nate’s eyes sparkled. He knew this truck inside and out—the engine’s roar, the rugged design, and the comfort of its cabin. But what truly stood out was his commitment to making our experience exceptional. Here’s how he did it:       Discounts and Rebates: Big Nate was like a detective on a mission. He scoured every nook and cranny of the dealership’s database, hunting down discounts and rebates that would benefit us. His persistence paid off—we ended up saving more than we ever imagined. His motto? “No stone unturned.”       Personal Touch: Big Nate wasn’t just a salesman; he became our trusted advisor. Over cups of coffee, he listened to our needs, preferences, and concerns. He understood that buying a truck wasn’t just about horsepower and cargo space; it was about your lifestyle, your family, and your adventures. He personalized the experience, tailoring recommendations to fit us like a well-worn glove.       Step-by-Step Guidance: The paperwork maze can be daunting, but Big Nate was our guide. He patiently explained each form, demystifying terms like APR, warranty coverage, and VIN. His attention to detail ensured that you were informed at every turn. No question was too small, no detail overlooked.       Anti-Pushy Approach: Unlike some salespeople who pounce like hungry wolves, Big Nate was refreshingly different. He respected our pace. There were no high-pressure tactics, no urgency to sign on the dotted line. Instead, he encouraged us to take our time, test-drive the Colorado, and explore its features. His confidence in the product spoke volumes.       In the end, as we drove off the lot in our gleaming Chevrolet Colorado, Big Nate waved goodbye. His parting words echoed in our minds: “This isn’t just a truck; it’s a companion for your adventures. Take care of it, and it’ll take care of you.”   And so, thanks to Big Nate’s hard work, personal touch, and genuine kindness, our truck-buying journey became a cherished memory—one that transcended mere transactions. We didn’t just buy a vehicle; we felt like we gained a friend in the car business. More

The Best! Very good at what he does looking for a car he is the man to see Very good at what he does looking for a car he is the man to see More

Every time the car goes in for an oil change it ends up coming out with lugs missing. Yesterday there were 7 missing and 3 loose. We called and were told it was being looked into and that someone would be coming out with lugs missing. Yesterday there were 7 missing and 3 loose. We called and were told it was being looked into and that someone would be in touch shortly. Still haven't heard back More

Took a little longer than I felt it should for them to finish the service. finish the service. More

Mark Johnston and the entire Service Department did a fantastic job with my truck. The part needed was on back-order through no fault of their own, but they bent over backwards to accommodate me and mak fantastic job with my truck. The part needed was on back-order through no fault of their own, but they bent over backwards to accommodate me and make sure I wasn't inconvenienced without my vehicle. Really appreciated the communication and timely updates to let me know where things stood. In the end the part was received and repairs done much faster than expected! Thanks for the FIVE STAR Servce! More

Everyone was very friendly. I felt no real pressure to buy the vehicle. I didn’t get the exact deal I was looking for but I can live with that. My salesman was a good guys who s I felt no real pressure to buy the vehicle. I didn’t get the exact deal I was looking for but I can live with that. My salesman was a good guys who seemed to take a real interest in me. More

Great place to buy a chevy. Salesman was knowledgeable and very helpful. I had a great experience and will recommend others to shop there. Salesman was knowledgeable and very helpful. I had a great experience and will recommend others to shop there. More

Very helpful and friendly. They did a great job of working with us to get the best deal we could hope for. They did a great job of working with us to get the best deal we could hope for. More

ALWAYS HAVE GREAT SERVICE. VERY FRIENDLY EMPLOYEES WITH LOT OF KNOWLEDGE FOR CUSTOMERS, INCLUDING SALES . VERY FRIENDLY EMPLOYEES WITH LOT OF KNOWLEDGE FOR CUSTOMERS, INCLUDING SALES . More