
Bill Hood Chevrolet
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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The folks at Bill Hood are always thorough and professional. The service department takes the initiative to check on other things they notice during a routine service. When they inform me of their professional. The service department takes the initiative to check on other things they notice during a routine service. When they inform me of their recommendations, they are never pushy, and never make me feel like my opinion doesn’t matter. From sales to service, all of my experiences at Bill Hood Chevrolet have been top shelf. More
This dealership is great Brad Pitt is amazing both the sales department and the service department are excellent! sales department and the service department are excellent! More
Very professional group, knowledgeable and gave a good idea of what was going to happened. I appreciated the car wash as well. idea of what was going to happened. I appreciated the car wash as well. More
Friendly, courteous, and very helpful. It was easy to set up the appointment and I didn’t have to wait long for the service to be completed. It was easy to set up the appointment and I didn’t have to wait long for the service to be completed. More
I’m still having the same problems as I did before y’all replaced the radio/entertainment system. My rear differential is still making noise. The extended warranty would not allow it to be fixed. They state replaced the radio/entertainment system. My rear differential is still making noise. The extended warranty would not allow it to be fixed. They stated the oil had to be changed first at my expense. It was and is still clicking and popping. Also I’ve been waiting three weeks on a quote for some work on a different vehicle only to be told your Corvette tech has quit. More
What a breath of fresh air! I came to Bill Hood after several poor interactions with another dealership in the area. I explained my situation and Mark, in the service departme I came to Bill Hood after several poor interactions with another dealership in the area. I explained my situation and Mark, in the service department, immediately put my mind at ease and let me know I was in experienced and competent hands. They addressed my vehicles' issues, communicated with me, resolved the problem and got my vehicle back to me in a timely manner. I will definitely use Bill Hood again for any of my future vehicle repair needs. Thank you, Mark! I appreciate you! More
Arrived at dealership after agreeing on all cost and setting up an appointment time two days in advance and still had to wait for vehicle to get cleaned and ready for pick up. Was shifted to four differ setting up an appointment time two days in advance and still had to wait for vehicle to get cleaned and ready for pick up. Was shifted to four different staff members in order to complete this transaction which took almost two hours to complete. Once the vehicle was finally ready, cleaning job which took so long was not done very well at all. Windows and mirrors had residue and needed to be cleaned again as soon as we made it back to the office. More