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Bill Hood Ford Lincoln - Service Center

Hammond, LA

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36 Reviews

36 Reviews of Bill Hood Ford Lincoln - Service Center

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August 03, 2018

Help in time I had a flat tire on my F150 4X4. I am handicapped and cannot change a tire, and It would not hold any air to even get to the repair shop, so I manage More

by Roberts service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Basso Mena
July 28, 2018

Worst experience ever Worst experience at a dealership EVER! I wish I would have never purchased my vehicle through this place. Sales/finance told us what we wanted to hear More

by Calbrecht20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Becnel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica hurst, Barbara Hood
July 16, 2018

Terrible customer service Bring my 2018 f150 in for the steering wheel buttons not working. I take a day off work sit here until 1 o’clock before they tell me the problem and c More

by Kylealex2088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hood, Christina King
June 28, 2018

Great customer care I've had the pleasure of having Mrs Barbara basically Cater to me automobile needs. She has excellent customer service and always willing to help as m More

by Stacey74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Hood, Gerald Toney, Phillip Gaboury
June 13, 2018

Service Have owned several f250 and most recent f350 and had all serviced here. Great and friendly service! Would not take my truck any where else. More

by Straightlune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina King
May 08, 2018

Recall on Ford car Sales must be all these people are good at. I had a recall on my car. I called to set up a time to get it fixed. Pretty serious recall at that actuall More

by Service rejected
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Claudia, Wayne Ridgel
April 17, 2018

Disappointed Not satisfied with overall experience. Lincoln was not ready upon purchase. Windows still not fixed after three attempts (does not always stay up), More

by Pickers
Recommend Dealer
No
Employees Worked With
Other Employees : Leif Guiteau, Wayne Ridgel
March 22, 2018

First service experience with Bill Hood Dealership My experience the day of service was excellent from Sylvester who picked up my vehicle to Wayne calling me to let me know Sylvester was on his way. More

by MKX OWNER
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Ridgel
Mar 22, 2018 -

Bill Hood Ford Lincoln responded

Thank you for your recommendations and for this delightful review. It’s so nice to hear that Claudia, Wayne and Sylvester helped to make your experience such a positive one. Enjoy your Lincoln MKX!

March 17, 2018

Customer Service I have worked in Customer Service over 35 yrs., I must say Ms. Claudia was absolutely marvelous. She was so helpful & knowledgeable. Ms. Claudia is a More

by Tattat20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Pierre, Wayne Ridgel
March 14, 2018

Very pleased with service at Bill Hood Ford Good dealership to work with. People are very friendly and know what they are doing. I bought the vehicle here and have continued to have it serviced More

by tiger girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Ridgel