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Bill Jacobs BMW

Naperville, IL

5.0
3,275 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,275 reviews

March 18, 2025

Preston and the team at Bill Jacobs BMW were outstanding! Friendly, professional, and courteous, they made the car buying experience a pleasure! More

by davesagan
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick
March 18, 2025

We had an overall good service at Bill Jacobs. Our car was in need of service and Alex Flinn was incredible to work with. The dealership is massive and both sales and service departments were help More

by Martha
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 17, 2025

Alex was great. He spent time and showed which tires were best for my car. I love BMW and plan to purchase my next car here. More

by Yasini
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 16, 2025

By and large good service, my X3 SUV was not ready for delivery when we had an appointment and let sales know a day and a half in advance. More

by Jfk55
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Patel
March 15, 2025

The staff was very helpful and awesome from the beginning reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, More

by Mo Alghabban
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Guiterrez
March 13, 2025

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini More

by Sharma_Harsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

My wife and I have worked with Alex for a long time. He has a lot of knowledge and focuses on what is important for you. We truly appreciate everything he does for us. More

by Al
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 13, 2025

Josh Schneider let us test drove a CPO 2023 M340i. We like the car and were ready to buy it until he mentioned that a new 2025 330i Xdrive with all the options we wanted is being built. He was very pa More

by Ben Miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
March 12, 2025

I always visit Alex Flinn in Service. He answers any questions I have, and has informative ideas on what to upgrade on my vehicle. Love these cars and the service at Bill Jacobs BMW. More

by Kevin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

We love our service writer Alex Flinn. He has been helping us with our BMW’s for many years. We truly enjoy our service. More

by Sayef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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