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Bill Jacobs BMW

Naperville, IL

4.9
1,800 Reviews

2495 Aurora Ave

Naperville, IL

60540

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Showing 1,800 reviews

February 02, 2023

Mo my advisor took great care of me during service ! Highly recommend him as your next advisor! More

by archye12
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ali
February 02, 2023

My wife and I just bought our 2nd car from Bill Jacobs BMW! Russ Millard and Rob Trax are great to work with! 1st class experience. We will definitely be back for another vehicle. Oh yeah the car is aweso More

by JJODISON
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Rob Trax, Christian
February 01, 2023

My service rep Donnie did an amazing job. Performed my first oil change service and got my phone synced to the vehicle. More

by Samantha
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Donnie
February 01, 2023

This buying experience was, by far, the best buying experience I’ve experienced. No pressure, and super knowledgeable. Harry was so amazing to work with! More

by mweatherford
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry and Preston
February 01, 2023

I had a great experience purchasing my BMW. Giovonna was knowledgeable and a pleasure to work with. I recommend this dealership highly. More

by Rodney
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovonna Montalvo
February 01, 2023

Mo is the best! He always takes care of me and my wife’s BMW X5. I recommend him for all your service needs! More

by Gilbert
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
February 01, 2023

Mo Ali was awesome to work with. His Customer Service was great. He took the time to answer all of my questions in detail and made me feel comfortable going ahead with the service ne More

by yazzy.23
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ali
February 01, 2023

I had my x7 serviced at Bill Jacob's bmw , my service provider was Mo , needless to say I was a little nervous but Mo made me feel very comfortable with this whole experience. Thank you Mo and I apprecia More

by chato099
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
February 01, 2023

Met with Mo in service. Needless to say I was pleasantly surprised by expertise, efficiency and level of customer service that he performed at! Very impressed on my first More

by mcyms
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
January 31, 2023

Overall an excellent buying experience, special shout out to Khalil, Robert and Aldijana. Thanks guys. More

by SoccerRef
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil, Robert, Aldijana
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