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Bill Jacobs BMW
Naperville, IL
2,817 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,817 reviews
Helpful July 26, 2024
Outstanding service from Mike Alwin and the entire service team, got me in last minute when I had an emergency and had me back on the road that afternoon. service team, got me in last minute when I had an emergency and had me back on the road that afternoon. More
by lnewberry23
Employees Worked With
Mike Alwin
July 26, 2024
Mike Alwin was helping me in deciding was services would be best for my vehicle, Mike has been outstanding all these years in taking care of my car. be best for my vehicle, Mike has been outstanding all these years in taking care of my car. More
by Bingogeri777
Employees Worked With
Mike Alwin
July 26, 2024
Mike Alwin has been my service guy for years and always takes such great care of my car, Mikes knowledge is great and always provides amazing service. takes such great care of my car, Mikes knowledge is great and always provides amazing service. More
by Michael Randazzo
Employees Worked With
Mike Alwin
July 26, 2024
Alex was the easiest person to work with. Honest and allowed for me to pick and choose which recommendations I wanted. He let me know which is most important now. I enjoyed not being haggled Honest and allowed for me to pick and choose which recommendations I wanted. He let me know which is most important now. I enjoyed not being haggled for pricing and forced to do unwanted services. More
by Denise
Employees Worked With
Alex Flinn
July 25, 2024
As someone new to the US, I had a fantastic experience at Bill Jacobs BMW. Jonathan, Shaun, Kelly, April, and JJ went above and beyond to help me find a car I love. Their professionalism and dedication made Bill Jacobs BMW. Jonathan, Shaun, Kelly, April, and JJ went above and beyond to help me find a car I love. Their professionalism and dedication made the process smooth and enjoyable. I highly recommend them! More
by Jacobus.Berner
July 25, 2024
I had a wonderful experience working with Giovonna on the purchase of a new X7. Giovonna was knowledgeable, extremely responsive, and transparent on pricing - everything I look for in a salesperson. purchase of a new X7. Giovonna was knowledgeable, extremely responsive, and transparent on pricing - everything I look for in a salesperson. More
by Suessda
July 23, 2024
Alex Flinn is best. I never have any issues when dealing with him. My car is always done on time and the paperwork is ready to go. Quick and easy service. Bill Jacobs BM I never have any issues when dealing with him. My car is always done on time and the paperwork is ready to go. Quick and easy service. Bill Jacobs BMW has the best staff. More
by Holly
Employees Worked With
Alex Flinn
July 22, 2024
Bill Jacobs service is the best. Alex Flinn made the whole service experience incredible. We also enjoyed the free coffee and snacks. Alex Flinn made the whole service experience incredible. We also enjoyed the free coffee and snacks. More
by Brent
Employees Worked With
Alex Flinn
July 21, 2024
Preston O’Sadnick helped us with our purchase. He made the experience a pleasure. Very professional and personable. Answered all our questions, took the time to be attentive and didn’t pressure us He made the experience a pleasure. Very professional and personable. Answered all our questions, took the time to be attentive and didn’t pressure us. I would go back to Bill Jacobs to work with Preston for my next purchase. More
by Kimikefranzen
Employees Worked With
Preston O’Sadnick
