Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Thank you to Mike Alwin and the service team at Bill Jacobs for the continued excellent service as always, Mike and the team always do a great job at servicing my vehicle. Jacobs for the continued excellent service as always, Mike and the team always do a great job at servicing my vehicle. More
Harry Gianos and his team including JJ Kliegl provided a great sales and on-boarding experience for my new x7. I came in on a Saturday, asked for some prices on a few different cars, and we agreed to what I great sales and on-boarding experience for my new x7. I came in on a Saturday, asked for some prices on a few different cars, and we agreed to what I thought was a fair price. I was in and out with a new car financed and insured that day. Harry, JJ, and Aldijana stayed after close to complete the transaction. Harry and JJ offered to have me return for an Encore tutorial for how to use all the new technology in the car. I look forward to working with Bill Jacobs BMW to service my new car and on future car purchases. More
Mike Alwin was great to work with, his attention to detail and keeping me informed on my vehicles status was great, this is the reason I will always service will Bill Jacobs BMW . detail and keeping me informed on my vehicles status was great, this is the reason I will always service will Bill Jacobs BMW . More
Outstanding service provided by Mike Alwin and the service team at Bill Jacobs, been servicing there for years and I am always satisfied with the exceptional service. service team at Bill Jacobs, been servicing there for years and I am always satisfied with the exceptional service. More
Donnie is the best service advisor. He's very helpful and was very professional and kept me updated with the progress of the repair service. The visit was great!!! He's very helpful and was very professional and kept me updated with the progress of the repair service. The visit was great!!! More
What a great experience at Bill Jacob’s BMW. Staff is very friendly and my advisor Jacob Murrar is outstanding. Greeted me by my car and took care of all my car needs. Much apprecitaed. Staff is very friendly and my advisor Jacob Murrar is outstanding. Greeted me by my car and took care of all my car needs. Much apprecitaed. More
Me and my friend visited Bill Jacobs BMW to test drive a couple of X5's. Upon entering, I was warmly welcomed by Shyann Jones who served as our client advisor throughout the test drives and eventual purchas couple of X5's. Upon entering, I was warmly welcomed by Shyann Jones who served as our client advisor throughout the test drives and eventual purchase. Shyann impressed me with his kindness, patience, and extensive knowledge of BMW vehicles and the dealership's operations. She patiently addressed all of my inquiries. The entire team at Bill Jacobs exemplified professionalism and hospitality, devoid of the high-pressure sales tactics often encountered elsewhere. I am confident that I'll consider purchasing another vehicle from them in the future. More
Jeff was fantastic. Very attentive and kept me up to date on activities and working through warranty work as well as service work. The work was completed quicker than I Very attentive and kept me up to date on activities and working through warranty work as well as service work. The work was completed quicker than I planned. Also the loaner vehicle I was provided was just superb and made it very convenient for me to continue with my work. More