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Bill Jacobs BMW

Naperville, IL

5.0
3,223 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,223 reviews

March 17, 2025

Alex was great. He spent time and showed which tires were best for my car. I love BMW and plan to purchase my next car here. More

by Yasini
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 16, 2025

By and large good service, my X3 SUV was not ready for delivery when we had an appointment and let sales know a day and a half in advance. More

by Jfk55
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Reynoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Patel
March 15, 2025

The staff was very helpful and awesome from the beginning reaching out and staying in touch to the end. The delivery process was smooth. Kwaku Was extremely knowledgeable and went over the vehicle very well, More

by Mo Alghabban
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Guiterrez
March 13, 2025

Josh Schneider let us test drove a CPO 2023 M340i. We like the car and were ready to buy it until he mentioned that a new 2025 330i Xdrive with all the options we wanted is being built. He was very pa More

by Ben Miranda
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josh Schneider
March 13, 2025

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini More

by Sharma_Harsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

My wife and I have worked with Alex for a long time. He has a lot of knowledge and focuses on what is important for you. We truly appreciate everything he does for us. More

by Al
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 12, 2025

I always visit Alex Flinn in Service. He answers any questions I have, and has informative ideas on what to upgrade on my vehicle. Love these cars and the service at Bill Jacobs BMW. More

by Kevin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

Harry and Shaun made the entire car-buying process smooth and stress-free. They answered all my questions, took the time to understand what I was looking for and made sure I got the best deal possible. Could More

by Ncp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

We love our service writer Alex Flinn. He has been helping us with our BMW’s for many years. We truly enjoy our service. More

by Sayef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

Friendly, prompt, lovely waiting room, thoroughly explain all service options. Easy to schedule my sercice needs. More

by Lvandermolen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff service advisor
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