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Bill Jacobs BMW
Naperville, IL
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,441 reviews
June 19, 2025
Great experience at BMW Naperville thanks to Jose & Khalil very excited with my purchase thank you Khalil very excited with my purchase thank you More
by Zeibri98
June 19, 2025
I accompanied my son purchasing a BMW X3 We had a trade in and a title that needed some clarification. Michael Fontana, our sales person was exceptional. From the bargaining, which was completely profess in and a title that needed some clarification. Michael Fontana, our sales person was exceptional. From the bargaining, which was completely professional and courteous, to the test drive and meeting the finance manager Adijana (sp?) we are very pleased with our experience. I highly recommend Michael and Bill Jacobs BMW. More
by Rjduran833
Employees Worked With
June 19, 2025
Kevin helped us with buying a car for our daughter in college and he was so easy to work with, always responsive and even stayed late to help with all the paperwork. Thanks Kevin! college and he was so easy to work with, always responsive and even stayed late to help with all the paperwork. Thanks Kevin! More
by Kimberlyarivera75
Employees Worked With
June 18, 2025
This BMW dealership is the best around the Chicagol land area. I was treated just like anyone else. I went to 3 different BMW dealerships before this one and I felt the most comfortable at Bill Jacob’s BMW. area. I was treated just like anyone else. I went to 3 different BMW dealerships before this one and I felt the most comfortable at Bill Jacob’s BMW. Would recommend. More
by Kiingmando
June 18, 2025
My Husband and I have worked with Alex the last few visits. He is very detailed and gives us the best service. We really enjoy working with him. visits. He is very detailed and gives us the best service. We really enjoy working with him. More
by Melanie
Employees Worked With
Alex Flinn
June 17, 2025
Excellent car-buying experience at Bill Jacobs BMW. These folks have integrity and they truly care about their customers. Preston O. is an exceptional sales associate but beyond that, he is a wonderful These folks have integrity and they truly care about their customers. Preston O. is an exceptional sales associate but beyond that, he is a wonderful person with a great attitude! Bravo! I am customer for life now! More
by Syd Hasan
June 17, 2025
Bill Jacobs BMW is everything a BMW Owner expects. Top quality service from Alex Flinn and an assortment of new vehicles to choose from. Recommend this dealership to anyone who loves the ultimate driv Top quality service from Alex Flinn and an assortment of new vehicles to choose from. Recommend this dealership to anyone who loves the ultimate driving machine. More
by Connor
Employees Worked With
Alex Flinn
