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Bill Jacobs BMW

Naperville, IL

5.0
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,441 reviews

June 20, 2025

Alex Flinn deserves a 5 star rating. He goes above and beyond with his customers. More

by Jason
Service Price Transparency
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Yes
Employees Worked With
Alex Flinn
June 19, 2025

Great experience at BMW Naperville thanks to Jose & Khalil very excited with my purchase thank you More

by Zeibri98
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Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I accompanied my son purchasing a BMW X3 We had a trade in and a title that needed some clarification. Michael Fontana, our sales person was exceptional. From the bargaining, which was completely profess More

by Rjduran833
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Recommend Dealer
Yes
Employees Worked With
Michael Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Kevin helped us with buying a car for our daughter in college and he was so easy to work with, always responsive and even stayed late to help with all the paperwork. Thanks Kevin! More

by Kimberlyarivera75
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Recommend Dealer
Yes
Employees Worked With
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Premium level of service by Alex Flinn. Beginning to the end, he provides great service. More

by Thomas
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
June 18, 2025

This BMW dealership is the best around the Chicagol land area. I was treated just like anyone else. I went to 3 different BMW dealerships before this one and I felt the most comfortable at Bill Jacob’s BMW. More

by Kiingmando
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

My Husband and I have worked with Alex the last few visits. He is very detailed and gives us the best service. We really enjoy working with him. More

by Melanie
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
June 17, 2025

Excellent car-buying experience at Bill Jacobs BMW. These folks have integrity and they truly care about their customers. Preston O. is an exceptional sales associate but beyond that, he is a wonderful More

by Syd Hasan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adler and Aldiana
June 17, 2025

Bill Jacobs BMW is everything a BMW Owner expects. Top quality service from Alex Flinn and an assortment of new vehicles to choose from. Recommend this dealership to anyone who loves the ultimate driv More

by Connor
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
June 16, 2025

Alex Flinn is my go to service advisor. I can trust his advice and any recommendations. More

by Frederick
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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