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Bill Jacobs BMW

Naperville, IL

5.0
3,603 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,603 reviews

September 25, 2021

Thanks to Mike Alwin , been servicing with Mike for years and I know I am in good hands when bringing my car in for service More

by lnewberry23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
September 24, 2021

Everyone was very helpful. We settled on a price without much runaround. We ordered the car and it arrived sooner than expected. More

by Lpd7579
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Brian Coston
September 21, 2021

Excellent service better than expected. They took care of my needs far more than I can write down in a few words. In a few hours I went from being undecided on which car to buy to returning home with a car t More

by Manuele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
September 21, 2021

We continue to come back to this dealer for three reasons: Love of the brand, an incredible sales team and outstanding service. We have worked with Bill, a client advisor, at this dealership for More

by Mag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
September 18, 2021

Great experience from start to finishVery professional Great experience from start to finish Very professional and respected my time in the buying process. More

by vin.ser9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed elkhatib
September 18, 2021

Detailed in explaining the working of the car and very patient with an older customer. More

by Syb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial employee
September 16, 2021

Great place to purchase and service your BMW. Friendly atmosphere and people are great and easy to work with More

by Dave.kuske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
September 15, 2021

Purchased my BMW here and the process was easy and laid back. No the salesman was an a duplex sure to deal with. Thanks you! More

by dansancherz74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed
September 11, 2021

After going to about 10 other dealerships we were lucky enough to find our vehicle here. Best part we got the best sales person Nick. He was kind , met our every need and went above and beyond. Thank you More

by Scruz2788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Pandola
September 10, 2021

Very low pressure sales process. The only downside was the incorrect inclusion of an anti theft option we didn't want and a misunderstanding on the financing rate due to a lack of specificity on the offer More

by X5_Hybrid_Lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, David (Sales), Anna (Finance), Nic (BMW Genius)
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