Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Excellent service better than expected. They took care of my needs far more than I can write down in a few words. In a few hours I went from being undecided on which car to buy to returning home with a car t my needs far more than I can write down in a few words. In a few hours I went from being undecided on which car to buy to returning home with a car tested even on the test track. Very transparent, efficient and even funny shopping experience. Highly recommended. More
We continue to come back to this dealer for three reasons: Love of the brand, an incredible sales team and outstanding service. We have worked with Bill, a client advisor, at this dealership for reasons: Love of the brand, an incredible sales team and outstanding service. We have worked with Bill, a client advisor, at this dealership for almost twenty years and bought multiple cars from him. We even moved an hour away and came back to this dealer just to buy another car. The inventory was great, the buying process was seamless compared to what we experienced with other places and there was no pressure at any point. If I was to recommend any dealership, this would be the one! More
Great experience from start to finishVery professional Great experience from start to finish Very professional and respected my time in the buying process. Great experience from start to finish Very professional and respected my time in the buying process. More
After going to about 10 other dealerships we were lucky enough to find our vehicle here. Best part we got the best sales person Nick. He was kind , met our every need and went above and beyond. Thank you enough to find our vehicle here. Best part we got the best sales person Nick. He was kind , met our every need and went above and beyond. Thank you so much Nickolas P for helping us find our perfect suv and for being such an amazing person!! More
Very low pressure sales process. The only downside was the incorrect inclusion of an anti theft option we didn't want and a misunderstanding on the financing rate due to a lack of specificity on the offer the incorrect inclusion of an anti theft option we didn't want and a misunderstanding on the financing rate due to a lack of specificity on the offer sheet. They did get it resolved as we were executing the final sales docs. Their Inventory was plentiful so we had plenty to choose from and there was plenty of knowledgeable personnel at the dealer while we were making our decision. The BMW Genius (Nic) was there on Labor Day and took us without an appointment and spent almost an hour with us going over our questions. We were not rushed or anything like that and we feel we have a great resource going forward. Bottom line is you cannot do much better than buying there, but make sure that you closely review the paperwork, as you should do anyway when buying a car. More















