Bill Jacobs BMW

BILL'S SERVICE PULLED ME AWAY FROM A LIFETIME OF TOYOTA/LEXUS PRODUCTS. HE WAS MORE THAN AN KNOWLEDGEABLE ABOUT EACH AND EVERY VEHICLE AS WELL AS EACH AND EVERY OPTION IN EACH VEHICLE. I WAS PLEAS TOYOTA/LEXUS PRODUCTS. HE WAS MORE THAN AN KNOWLEDGEABLE ABOUT EACH AND EVERY VEHICLE AS WELL AS EACH AND EVERY OPTION IN EACH VEHICLE. I WAS PLEASANTLY SURPRISED WITH HIS PATIENCE WITH MY WIFE AS SHE IS SHE IS VERY DEMANDING DURING THE CAR BUYING PROCESS. HE TURNED HER FROM HER USUAL DEFENSIVE POSITION TO ONE OF TRUST. HE WORKED WITH US SLOWLY AND ALTHOUGH THE DEALERSHIP WAS SWAMPED HE MADE US FEEL LIKE WE WERE THE ONLY PEOPLE THERE. HUS FOLLOW UP HAS ALSO BEEN GREAT WHICH WE BOTH APPRECIATE. BILL DOESN'T JUST SELL ONE CAR HE MAKES IT POSSIBLE TO SELL THE ENTIRE FAMILY CARS FOR A LIFETIME. BILL MADE THE CAR BUYING EXPERIENCE PRESSURE FREE AND ACTUALLY FUN. More

As always Bill Earnest provided for me the highest level of service and professionalism that greatly exceeded my expectations. Quite frankly Bill is the kind of person that you can send your family to and n of service and professionalism that greatly exceeded my expectations. Quite frankly Bill is the kind of person that you can send your family to and not worry about the level of service that will be provided as its always stellar. Furthermore, Bill is the kind of guy that will follow up post sale and check in to see how things are going. Its always a pleasure to stop by and see Bill as well. Its no wonder that Bill is a top rated salesperson within the vast company of the Bill Jacobs empire. I look forward to buying another vehicle with Bill in the future. On another note the 2004 Porsche 911 Carrera C4S that I purchased from Bill is the most awesome car that I have ever owned, and I have owned over 40 vehicles. It has been well maintained and is a true gem in my book. Actually I am not surprised...its just another well maintained vehicle from the Bill Jacobs fleet of fine used cars. My next "other car" (although I am not selling the 911) will be a new BMW X5.....see you soon. Sincerely, Rich Vesely More

I was recently searching the country trying to locate a specific car. I found several including one at Bill Jacobs BMW. I called each dealership and did the usual inquiries. I had reached Bill Earnst at specific car. I found several including one at Bill Jacobs BMW. I called each dealership and did the usual inquiries. I had reached Bill Earnst at Bill Jacobs. Bill was fantastic to work with. He provided a great history of the car, worked to obtain a fair price, set up a town car service as I flew in from Denver, had the car ready to go AND stayed in touch with me as I drove the vehicle back to Colorado. This was a great buying experience, actually, it was a lot of fun. More

I was told we had a deal on a. Used car the had on cars.com. Sent all required info Insurance and contact info Sent credit card info for 1000 deposit 4 days later during the weekend while I was ou cars.com. Sent all required info Insurance and contact info Sent credit card info for 1000 deposit 4 days later during the weekend while I was out of town they sent an email to contact them. I called and emailed later that day and got no response. Got email Monday that " car was no longer available" Found out later they sold it Saturday . This dealership can not be trusted. No customer service More

I had an excellent exprience buying my new vehicle through Bill Jacobs. My salesman (Bill Earnest) exceeded my expectations which his quick response, knowledge, flexability, and follow through. I wo through Bill Jacobs. My salesman (Bill Earnest) exceeded my expectations which his quick response, knowledge, flexability, and follow through. I would highly recommend his service along with the team at Bill Jacobs for anyone looking for a new vehicle. More

I sent my car in for an oil check since the oil lamp symbol would come on after care was shut off. This was 2 weeks after I had gotten the oil topped off. I figured it was a sensor problem. When the car symbol would come on after care was shut off. This was 2 weeks after I had gotten the oil topped off. I figured it was a sensor problem. When the car was done I took the car home and when I shut the car off the lamp symbol came on again. So now my question is what the heck did they fix the first time if the problem is still there and if they even needed to replace the head gasket in the first place. I went straight to the service manager, Brad, who wasn't available and left him a vm. He calls me back and I miss his call so I call him back. He never returns my phone call so I had to basically chase him down for a problem I had with his dept. Not the type of service you need when you're already mad that you have to go back and deal with this again. This place does not have the best service exepertise. My husband also had to bring his car back a few times before for not having his problem resolved on the first visit. I wouldn't take my car here for service and if that means you have to buy from somewhere else I would suggest that. More

The Sales Department of this dealership deserves 5 stars. Bill Earnest has provided the most excellent service one can expect, with respect and a true professional attitude. He has been honest and humble thr Bill Earnest has provided the most excellent service one can expect, with respect and a true professional attitude. He has been honest and humble throughout the whole process. It has been a great pleasure to buy my cars there! More

I just recently purchased my first BMW from Bill Earnest . I had been looking and dreaming of buying a car for months. I had mentioned to a friend that I was in the market for a new car - she recommended th . I had been looking and dreaming of buying a car for months. I had mentioned to a friend that I was in the market for a new car - she recommended that I see Bill. I visited this site and read several reviews on Bill Jacobs 9 out of 10 mentioned Bill Earnest and how great he was to work with. So I called Bill and set up an appointment to look at 07 328i - when I arrived Bill explained to me that for just a little more money I could get a lot more for my money and a warranty . It made since to look at a pre-owned certified car. So that was the direction we took. Two hours later I had decided on a beautiful black on black 2009 328i with 43,000 miles. We nailed down the price and options and I made another appt to pick up the car because I had to go to work. When I arrived to pick up the car at 4:00 on Sat financing discovered an issue that would require me to put more money down due to my credit. We had already switched the plates signed over my old car- needless to say I was irritated. Bill was great as well as financing - Bill spoke to his manager and the had to put dealer plates and they sent me on my way for the weekend while we worked out the details and so I could get the extra money I needed. I have to say I am so thankful for the original mistake in financing because I ended up with a 3.9% rate and a year less of payments. Bill probably spent 8 hrs working with me on this car that probably didn't gain a huge commission on - but he did gain a customer for life. I had recently spent two months dealing with some serious health issues and also turned 40. This car makes me feel like a million bucks and that is how Bill Earnest and the entire team at Bill Jacobs BMW treated me. So if your looking to purchase a BMW go see Bill Earnest he truly is like all the reviews you read about him More

I was looking for a specific vehicle and found my vehicle online with Bill Jacobs BMW. Bill Earnest responded to my initial email request and I feel fortunate to have met and worked with Bill. Bill Earnest online with Bill Jacobs BMW. Bill Earnest responded to my initial email request and I feel fortunate to have met and worked with Bill. Bill Earnest provided professional, courteous, and considerate help with my purchase and I would highly recommend Bill Earnest and Bill Jacobs BMW to anyone. I drove 292 miles to do business with Bill Earnest and visit the incredible Bill Jacobs BMW facility and I look forward to doing so again. Paul More

I stopped into Bill Jacobs after doing some online research on the BMW X5. Bill Earnest greeted me and we discussed what I was looking for. At that time they didn't have the specific vehicle I wante research on the BMW X5. Bill Earnest greeted me and we discussed what I was looking for. At that time they didn't have the specific vehicle I wanted but Bill said he would keep his eye out for me. He immediately began looking for cars and tracked down a couple that may have interested me. Ultimately he found one that was nicer than I had considered and was able to put together a great deal on the vehicle and my trade in. The vehicle I purchased had just been received by the dealership and hadn't been prepped yet. Bill followed the process closely for me and delivered the vehicle before he had promised. More