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Bill Jacobs BMW

Naperville, IL

5.0
3,582 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,582 reviews

May 13, 2020

Amazing customer service. The team at Bill Jacobs BMW is so professional and kind. They took time to make sure we were 100% satisfied with our car purchase and treated us like More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
May 13, 2020

Fantastic Buying Experience This was a great buying experience. I wasn't sure of the model and features I wanted and the team at Bill Jacobs BMW worked with me to find the perfe More

by X2 M35i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest and Kelly
May 12, 2020

Amazing experience I have purchased 7 BMW’s at Bill Jacobs over the years ..... all from Bill Earnest. As always the whole team was professional as usual... More

by Novidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Dan, Mike.....
May 11, 2020

Excellent experience Was a smooth and seamless buying experience from start to finish. Couldn't have been more pleased or impressed by the professional team at Bill Jacob More

by nupebasu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
May 09, 2020

The experience was amazing. Came 3 hours away to a different dealer ship and ended up coming into bmw & do not regret it. Bill was knew exactly how to help and us from start to end. Will come back jus More

by White535xi
Recommend Dealer
Yes
Employees Worked With
Bill earnest
May 09, 2020

Great customer service. Very easy non stressful buying experience. Communication through email and text was easy + convenient. All of the information on the vehicle + pricing was up front. Russ was pleasa More

by krosssyd2
Recommend Dealer
Yes
Employees Worked With
Russ Millard + Terry Mancuso
May 06, 2020

Excellent customer service Looking for a good used car for our family. Never thought it would be a BMW, but after seeing the car online we went in to talk to Craig and Terry. More

by Scott B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brunton, Terry Mancuso
May 01, 2020

Excellent Customer Service Leased a new card with Bill Jacobs. Transaction was very smooth and customer service was excellent. David Reynoso assisted me with the options and pri More

by Giru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
May 01, 2020

Great efficient experience! Working with this dealership was fantastic! I leased a vehicle from them from out of state and they made the process so easy and were the most helpful More

by Alisha Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alder, Bill Earnest, Amir Hashemi
April 30, 2020

Easy to do business with..very professional and informative. I drove seven hours to pick up a vehicle because I felt informed and comfortable with the way the vehicle was described and priced. I ha More

by SamuraiWildcat
Recommend Dealer
Yes
Employees Worked With
Bill Earnest- Best in the Business
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