Bill Jacobs BMW

Bill Ernest was a joy to work with. He is very laid back and professional. I would recommend him to anyone looking for a great experience at the Bill Jacobs BMW dealer. Also a shout out and thanks to Angel and professional. I would recommend him to anyone looking for a great experience at the Bill Jacobs BMW dealer. Also a shout out and thanks to Angel and Matt Ashford as well for helping with our purchases . More

Great people to work with. Took care of a lot of paperwork on line so we didn't have to sit in dealership for hours. paperwork on line so we didn't have to sit in dealership for hours. More

Great Experience! Bill Earnest goes above and beyond! Bill Earnest has helped me with my last 5 cars and I have never been disappointed. He takes time to listen and understand the car I'm looking for and Bill Earnest has helped me with my last 5 cars and I have never been disappointed. He takes time to listen and understand the car I'm looking for and makes sure I can secure it for a great price. I highly recommend Bill and the entire Sales Dept at Bill Jacobs BMW. Everyone is very professional and easy to work with. More

Bill totally looked after us and got us into the car we wanted. We appreciated his attention to detail and took the time to understand our needs. wanted. We appreciated his attention to detail and took the time to understand our needs. More

Excellent Experience in Purchasing my new BMW I just purchased a new BMW from Bill Jacobs and by far, it has been the best auto buying car experience that I've ever had. From the first contact th I just purchased a new BMW from Bill Jacobs and by far, it has been the best auto buying car experience that I've ever had. From the first contact that I had with Omer, he did everything possible to making my new car purchase, very simple. Omer contacted me weekly to provide me with an update of where my "new car" stood as far as delivery was concerned and he definitely was on top of that as well as any questions I had along the way about the new car. When picking up my car, Omer introduced to me to Nick (genius) who was very thoughtful and paid attention to any questions that I had. Never owning a BMW before, naturally, I had several questions -- they both took the time to explain everything in detail and never "rushed" through questions, comments etc with me. This dealership and its employees that I've dealt with thus far were awesome!!! More

From the first phone call to the last appointment, Nicholas was great. I had such a wonderful experience. He was very straightforward and helpful. I am completely satisfied. Nicholas was great. I had such a wonderful experience. He was very straightforward and helpful. I am completely satisfied. More

Excellent car buying experience Completely excellent car buying experience for both visits. I was greeted by the friendly staff and felt like a guest in their 5 star facilities. Our Completely excellent car buying experience for both visits. I was greeted by the friendly staff and felt like a guest in their 5 star facilities. Our client advisor and his colleagues are professional and very knowledgeable down to the details. Within two days, I made my decision to purchase a car feeling confident and having all the information I needed to be an owner of a BMW. More

Nick was great, if you need a BMW I highly recommend Nick to anyone. Nick treated us like family. Thanks for being honest and knowledgeable!! to anyone. Nick treated us like family. Thanks for being honest and knowledgeable!! More

We were very happy with Khalil Guisse’s phenomenal customer service. He assisted my husband & I with the purchase of our son’s first vehicle. We will definitely consider all of our purchase at Bill J customer service. He assisted my husband & I with the purchase of our son’s first vehicle. We will definitely consider all of our purchase at Bill Jacob BMW due to such a positive experience with Khalil. Thank you, More

I recently visited Bill Jacob’s BMW-Naperville to explore the possibilities and met Bill Earnest-Client Advisor. Unmistakably, he makes the case as a client advisor because he breaks down the nuanced diffe the possibilities and met Bill Earnest-Client Advisor. Unmistakably, he makes the case as a client advisor because he breaks down the nuanced differences between various BMW models, competitor’s models, and more. My curiosity about the 2020 M550i Xdrive prompted several performance questions. Bill answered my questions and shared some client satisfaction experiences with me. At this point, I had to test drive this car and I did. During the test drive, Bill knew all of the 2020 M550i Xdrive buttons to push to justify the M-Badge. The test drive validated Bill and deserved the emphatic WOW! The outcome, I took the 2020 M550i Xdrive home. Bill Jacob’s BMW-Naperville extended Aligned Team of Professionals will advise and support you before and after the purchase of your BMW. I would also like to extend my appreciation to Mike Adler, Anna Borzecki, Nic Cortillini, Hussain, and Mike Alwin for an outstanding customer experience. Thanks, T. Thompson More