Bill Jacobs BMW

The Ultimate Experience I have bought my last three cars from Bill Jacobs BMW and have dealt with Bill Earnest every time. Bill is a straight shooter and has your best inte I have bought my last three cars from Bill Jacobs BMW and have dealt with Bill Earnest every time. Bill is a straight shooter and has your best interest in mind. Customer service is the best! It only makes sense that the "Ultimate Driving Machine " would have the Ultimate Sales, Service and Customer experience. Thanks Bill. More

I had a leased car that was about to expire so I went into the dealership to look at cars. I used the Costco car purchase program. After testing X5, I went to test Mercedes Benz ELS and Audi Q7. mike Al into the dealership to look at cars. I used the Costco car purchase program. After testing X5, I went to test Mercedes Benz ELS and Audi Q7. mike Alder, the General sales manager followed up after my visit and when I requested for a quote over email, he gave me the quote right away which is easy to understand and the price is very reasonable. I think it is the transparency that win me over. More

I love love love Bill Jacobs BMW! the staff and atmosphere are very friendly and warm. I particularly admire one of the sales personal Khalil Guisse, who went above and beyond to ensure that I had atmosphere are very friendly and warm. I particularly admire one of the sales personal Khalil Guisse, who went above and beyond to ensure that I had a wonderful experience. He really understood what I wanted and he is very informational on the different models. I am thrilled to say thanks to him I left with a 335i brand new and fully loaded !! thank you again to the BMW family and special thanks to Khalil! I highly recommend anyone who is looking for a BMW to shop at the Naperville location. More

From the point of sale until after, I felt very well taken care of. They went above and beyond on what they said they would do for me and will be a customer going forward. taken care of. They went above and beyond on what they said they would do for me and will be a customer going forward. More

Easy, time efficient, and overall pleasant experience. Khalil, my sales rep, was courteous and a great listener, intuitively selecting the perfect vehicle based on my feedback and must-haves. I walked awa Khalil, my sales rep, was courteous and a great listener, intuitively selecting the perfect vehicle based on my feedback and must-haves. I walked away feeling I received the best deal! More

Great Experience!!! Great dealership to work with, and Omer was thorough, accommodating , and professional every step of the way. I found Bill Jacobs BMW to be flexible Great dealership to work with, and Omer was thorough, accommodating , and professional every step of the way. I found Bill Jacobs BMW to be flexible and easy to deal with for out of state buyers. In my search for a BMW 5 series, I had spoken to many BMW dealerships across the country and was very disappointed by their business practices. Omer made everything easy. I will definitely be referring people to Omer and to Bill Jacobs BMW in the future. More

Jacobs BMW Excellence I'm very please with my car purchasing experience at Bill Jacobs BMW. Worked with Russ in sales via email. Got an excellent price for a new 2020 m340i I'm very please with my car purchasing experience at Bill Jacobs BMW. Worked with Russ in sales via email. Got an excellent price for a new 2020 m340i, drove in and was out in about 2 hours with a brand new car! Best price hands down!!! Customer service excellent More

Great experience Came here to trade in a Volkswagen jetta for a newer one. Had a quick Experience with Joshua Schneider. He was knowledgeable and got us done quickly. Came here to trade in a Volkswagen jetta for a newer one. Had a quick Experience with Joshua Schneider. He was knowledgeable and got us done quickly. Would definitely recommend going here. More

Comfortable experience We came here to look at a used SUV I found online, Russ was very helpful and accommodating while setting up a time to look at it as we drove from a fe We came here to look at a used SUV I found online, Russ was very helpful and accommodating while setting up a time to look at it as we drove from a few hours away. David helped us since Russ was busy with another customer he was very polite and easy to deal with. Overall it was a good car buying experience and I would recommend them to anyone. More

Mo in Sales/Used Vehicle Purchase I wanted to reach out and express how please I am with my recent purchase interaction with Mo in your sales department and your entire dealership staf I wanted to reach out and express how please I am with my recent purchase interaction with Mo in your sales department and your entire dealership staff. Mo was the upmost professional and made my transaction process as seamless as I could have imagined! Great work and it was my pleasure purchasing from him. I will be back. Thank you More