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Bill Jacobs BMW

Naperville, IL

5.0
3,598 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,598 reviews

February 26, 2020

We had an amazing experience at Bill Jacobs BMW. Russ Millard was amazing! We were a bit indecisive of the vehicle we should purchase and he lead us to the perfect vehicle for our family. We purchased on More

by Tamquinn71
Recommend Dealer
Yes
Employees Worked With
Russ Millard
February 23, 2020

Had an absolutely fantastic experience at Bill Jacobs BMW! I had Russ Millard, who from the start of the process to the close was absolutely fabulous. I have purchased a lot of automobiles over the year More

by cmfalcone
Recommend Dealer
Yes
Employees Worked With
Russ Millard
February 22, 2020

Repeat buyer. Easy process. Would recommend the Bill Jacobs BMW team to anyone. Thank you for your continued follow up Russ and Mike to secure another BMW today. More

by Mpfitzgerald
Recommend Dealer
Yes
Employees Worked With
Russ, Mike
February 22, 2020

Sales Staff Cudos to Nick Pandola and genius Nic and genius Husain - they go above and beyond in the process of purchasing a new BMW - they care, are committed, h More

by tractorgal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola, Nic Genius and Husain Genius
February 22, 2020

Very transparent with all information and provided a professional, fair, hospitable and cooperative service. Committed to make every customer feel valued before and after purchase. More

by Lightndavoid
Recommend Dealer
Yes
Employees Worked With
Terry Mancuso Sales Manager, Russ Millard Client Advisor, Dean Klementzos Service Advisor, Nick Kodak Vehicle Genious
February 22, 2020

Excellent customer service, with no pressure sales. Russ provided a no hassle sale at an excellent price. His dedication to his job and customers is apparent with every interaction. More

by R. Sears
Recommend Dealer
Yes
Employees Worked With
Russ Millard
February 20, 2020

Mohammed was an excellent representative to work with. He was extremely accommodating and very attentive to your needs but not pushy at all. I highly recommend him to anyone who visits Bill Jacobs BMW. More

by Lanorm70
Recommend Dealer
Yes
Employees Worked With
Mohammed
February 20, 2020

Had a GREAT experience with Bill Jacobs from start to finish. They were extremely responsive on the front end both by phone and email. Did a scratch build on an X7 and they were very helpful in terms o More

by Ryan R
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder
February 18, 2020

Easy purchase of certified pre-owned car I knew what I was looking for and the process couldn't have gone any more smoothly. The service was fantastic from the sales team and everyone else at More

by shrimpfriedrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Holloway
February 17, 2020

Great people, Russ Millard was so helpfull. When I arrived to pick up my BMW i3, it was inside the staging area powered up and ready to go. After a quick test drive on Bill Jacob's BMW own test More

by CrestwoodApt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
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