Bill Jacobs BMW

Purchased a new car that was difficult to locate. Worked with Kwaku Bentil to get EXACTLY the car we were looking for. Mike Alder, sales manager, stepped in to help Kwaku and we executed the deal wit Worked with Kwaku Bentil to get EXACTLY the car we were looking for. Mike Alder, sales manager, stepped in to help Kwaku and we executed the deal without issue and provided me a good value. Also worked with Mike Alwin, service advisor (I've been working with Mike A for MANY years and have had GREAT service from him and his guys). Mike got me winter tires for the car in advance of delivery and executed all efficiently and ON TIME. Thanks tot he entire team for making this a great experience for my wife and me. More

Excellent experience with Russ Millard. Got the car that I wanted with the price I wanted. 5 star service. I am happy with my decision and purchase I wanted with the price I wanted. 5 star service. I am happy with my decision and purchase More

Awesome dealership. Easy to work with and find common ground on a deal. Very professional and congenial. Will recommend to the people on the future. I highly recommend them! ground on a deal. Very professional and congenial. Will recommend to the people on the future. I highly recommend them! More

Excellent Service Sales advisers and sales manager are friendly. They worked with me to get the vehicle I want and provide excellent service. I am very happy with the Sales advisers and sales manager are friendly. They worked with me to get the vehicle I want and provide excellent service. I am very happy with the experience. More

An Extremely Wonderful Experience I recently bought an m340i from our salesman - Joshua. It was a great experience in this store. He's a really nice person and provided great services I recently bought an m340i from our salesman - Joshua. It was a great experience in this store. He's a really nice person and provided great services to us. He has carefully helped us to answer any questions we have. When we talked about the price, I told him that I have a budget, and I don't want to spend too much over. He understood it, and he tried his best to communicate with his manager and tried to make everybody happy. To be honest, before I entered this store, I had several brand choices to choose. With Joshua's help and explain, finally, I only spent a few hours to decide to buy this car. I really love this car. I believe that my choice will not be wrong. Also, choosing BMW is not a wrong choice! More

Wonderful staff great experience I recently bought a 535i from Brian at this dealer. What a fantastic car buying experience. My expectations were exceeded by the dealership as a whole I recently bought a 535i from Brian at this dealer. What a fantastic car buying experience. My expectations were exceeded by the dealership as a whole. Truly a great car buying experience. I was given a tour of the service department and it was stunning! My new car will be well maintained judging by the way the treat their technicians and facilities. I highly suggest a visit if your in the market for a luxury automobile. More

Great experience Our salesman Mohammed was very helpful and quick to respond to all questions. Everyone we came in contact with during the process was very friendly an Our salesman Mohammed was very helpful and quick to respond to all questions. Everyone we came in contact with during the process was very friendly and professional. More

Smooth and Easy I have purchased and leased many cars in my days but I have to say dealing with the people at Bill Jacobs BMW made our experience the smoothest and ea I have purchased and leased many cars in my days but I have to say dealing with the people at Bill Jacobs BMW made our experience the smoothest and easiest ever. Russ Millard, Rob Stacks, Mike Alder, and Hussein made our transaction such a pleasure. I already recommended Russ Millard to one of my neighbors and would not hesitate to recommend to anyone else. Lastly this X7 is the best vehicle I ever drove. Thanks More

Mo client advisor at Bill Jacobs BMW Naperville Mo was very knowledgeable. Helped us with our entire process and went above and beyond during our buying process of our 2019 X4. I would recommend any Mo was very knowledgeable. Helped us with our entire process and went above and beyond during our buying process of our 2019 X4. I would recommend anyone looking for a car to see him. More

New Lease Josh, was very helpful and professional in helping with with my new lease This was my 1st BMW and he explained everything I needed to make my decisi Josh, was very helpful and professional in helping with with my new lease This was my 1st BMW and he explained everything I needed to make my decision More