Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Look forward doing it again with them I had a great experience with GM Mike Alder and Russ Millard. Placing the order for X5 was a pleasant experience, so the waiting was short and I was I had a great experience with GM Mike Alder and Russ Millard. Placing the order for X5 was a pleasant experience, so the waiting was short and I was well informed of the status. Russ did excellent on delivery and follow up. All my questions were answered, all my concerns were addressed, and all my wishes became true. Thank you Mike and thank you Russ. More
Amazing Men! Bill Earnest & Mike Alder are two of the most genuine of men I have ever met. It is very obvious that relationship and experience they provide and ar Bill Earnest & Mike Alder are two of the most genuine of men I have ever met. It is very obvious that relationship and experience they provide and articulate are more important than the transaction itself. They were referred by a good friend of mine and they did not disappoint. Though we were not able to put a deal together I will continue to refer these high integrity men to my client base of thousands. I am a better person for knowing them. More
Could’ve been better Unfortunately, not my best car buying experience. Only came to this dealer because they had offered the best price. The only person I enjoyed dealing Unfortunately, not my best car buying experience. Only came to this dealer because they had offered the best price. The only person I enjoyed dealing with was the GM, I belive his name was Mike. Sadly, not truly happy with my purchase. More
Great group to work with I worked with Bill Earnest on purchasing a 5 series. At first, I was unsure of what model and features I was interested in. He was very patient and I worked with Bill Earnest on purchasing a 5 series. At first, I was unsure of what model and features I was interested in. He was very patient and was able to answer all my questions. This is my first BMW purchase and because of my experience, it won't be the last. More
Truly Outstanding car buying experience wiht Nick Pandola Nick Pandola made my 2nd car buying experience with him such a delight. Nick comes with many years of truly outstanding knowledge and doesn't BS aroun Nick Pandola made my 2nd car buying experience with him such a delight. Nick comes with many years of truly outstanding knowledge and doesn't BS around. this is not your typical car buying experience, that your probably used too. Nick will always get my business, and so will BMW Bill Jacobs. what a joy to know i was treated with respect and professionalism. More
Had a great experience purchasing my X5 frim Bill Jacobs. The experience at Bill Jacobs was excellent. Kahlil Guisse was friendly, sincere and very eager to please. Addrituinally, each person I came in cont The experience at Bill Jacobs was excellent. Kahlil Guisse was friendly, sincere and very eager to please. Addrituinally, each person I came in contact with demonstrated outstanding customer service. I can recommend the dealership without any reservations More
cool and nice It was a nice experience, Mr Bill is so helpful and thoughtful. I have got my car and I enjoy it so much. Thanks a lot It was a nice experience, Mr Bill is so helpful and thoughtful. I have got my car and I enjoy it so much. Thanks a lot More
Top Notch Dealership & People Huge “Thank you” going out to Russ Millard. (Sales professional). For his Professionalism/honesty/reliably and taking care of my questions and steps a Huge “Thank you” going out to Russ Millard. (Sales professional). For his Professionalism/honesty/reliably and taking care of my questions and steps along the way. If you want Professionalism at your service, this is the Dealership to go to! Even bought my car (Audi S8) out of state and the attention to detail and the steps to get this done along the way was Awesome. It’s Rare but there is Great dealerships out there. I was Lucky enough to find this one. Across the board, Great Positive Experience. Highly Recommended! More
Very positive and timely experience I was under a time crunch to get a new car. Russ Millard worked tirelessly to find a car that matched my needs and get it to me in the time I needed I was under a time crunch to get a new car. Russ Millard worked tirelessly to find a car that matched my needs and get it to me in the time I needed it! It was a great experience! Thanks Russ!! More
Great professionalism and hospitality! We really enjoyed the experience at Bill Jacobs BMW at Naperville. Russ and Terry tried to satisfy our every request and requirement. They were very k We really enjoyed the experience at Bill Jacobs BMW at Naperville. Russ and Terry tried to satisfy our every request and requirement. They were very kind and helpful, as well as professional and efficient. They have offered us different solutions, all very valid and similar to our tastes. We strongly recommend this dealer for the great reception, the professionalism of the staff and the quality of service. Thanks to the whole team! More














