
Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Bill Earnest is a helpful, hard-working, professional sales person who I had the pleasure of working with. He's reliable, knowledgeable, dedicated and respectful to his customers, and really cares about sales person who I had the pleasure of working with. He's reliable, knowledgeable, dedicated and respectful to his customers, and really cares about the concerns of his customers, too. He did an outstanding job in earning my trust and I look forward to working with him again in the future. More
In my experience, Mr Bill E. was very accommodating and easy-going - thereby allowing me the shopper sufficient time to analyze my budget, examine the product and make a comfortable investment/non-investme easy-going - thereby allowing me the shopper sufficient time to analyze my budget, examine the product and make a comfortable investment/non-investment, decision. Mr Bill supported my efforts, something I genuinely appreciated, in my price negotiations. As a credible professional and personable sales advisor, Mr Bill shared my long-term view and insisted that I be satisified with my investment decision and sales transaction not only today but also tomorrow and the next day as well. Thank You, Mr Bill Earnest! More
I have leased 4 BMW's at Bill Jacobs BMW with Bill Earnest as my sales person. He is extremely professional, well informed about the product, very friendly and a deal maker. His follow up is tremend Earnest as my sales person. He is extremely professional, well informed about the product, very friendly and a deal maker. His follow up is tremendous as he not only wants to make you a satisfied customer but he works to ensure that your driving experience, car choice and service arrangements are perfect. Bill deserves all of the kudos that he gets and I heartily recommend Bill Earnest and Bill Jacobs BMW to anyone in the market for the Ultimate Driving Machine. More
We have been buying cars from Jacob BMW and Bill Earnst for about 10 years. We live 40 miles or so from the dealer and would not go anywhere else. Service is impeccable, never any pressure. They sincerely for about 10 years. We live 40 miles or so from the dealer and would not go anywhere else. Service is impeccable, never any pressure. They sincerely care about their clients. We have a dealership 5 miles from our home, I am sure they are great there as well, but we would not go anywhere else. More
I was searching for a replacement for my current vehicle and visited a number of competitive dealers (Lexus, Audi, Acura). I had met with Bill at least two times during my search and he was helpful and off and visited a number of competitive dealers (Lexus, Audi, Acura). I had met with Bill at least two times during my search and he was helpful and offered no pressure. Ultimately he structured a deal that satisfied my requirements primarily because he listened. While I paid a little more than I would have with the competitive product, he was right on with the trade value which was a major hot button for me, ultimately I ended up with a superior vehicle and a deal that I could live with. Bill routinely stays in touch to check in with my on my purchase. A pleasure to work with. More
I'm on my third BMW with Bill Earnest through Bill Jacobs BMW. Bill puts the extra effort in always finding me just the right model and "options" package to meet my budget. Bill's integrity builds a lastin BMW. Bill puts the extra effort in always finding me just the right model and "options" package to meet my budget. Bill's integrity builds a lasting relationship. He is always open and honest and I feel Bill is on MY side when negotiating the sale. More
We have purchased 2 new vehicles from this dealership - both times dealing with Bill Earnest. Bill has been nothing but gracious and helpful in our dealings, I plan on working with him again when the time both times dealing with Bill Earnest. Bill has been nothing but gracious and helpful in our dealings, I plan on working with him again when the time for a new car arises. The service department has been great to deal with also, everything is always taken care of in a very professional manner. I would (and have) recommend this delaership to anyone interested in buying a BMW - we are VERY satisfied customers. More
love love love this dealership and the employees they have on their team. Have never had a better experience purchasing a car than the last two cars I've purchased from Bill. Such a pleasure. I would have on their team. Have never had a better experience purchasing a car than the last two cars I've purchased from Bill. Such a pleasure. I would sincerely recommend without any single hesitation. More
Outstanding Dealership....always fair and very helpful. I have worked with them for 12 years and have bought 4 cars from Bill Earnest. Bill is extremely knowledgeable and works hard to get you the exact car have worked with them for 12 years and have bought 4 cars from Bill Earnest. Bill is extremely knowledgeable and works hard to get you the exact car you want at a more than a fair price. I highly recommend Bill Jacob's and Bill Earnest. More
When my fiance and I purchased our CPO BMW X3 almost a month ago, we were promised by the Bill Jacobs dealership that they would be able to take care of the cosmetic damages at no charge whatsoever. A month ago, we were promised by the Bill Jacobs dealership that they would be able to take care of the cosmetic damages at no charge whatsoever. Again, Bill Earnest didn't disappoint and of course one of his best attributes is his friendly, open line of communication he always keeps with his clients. After I informed Bill of our availability, he made the appointment between my fiance and I and the service department. He also made sure a loaner car was reserved. All this took a couple of e-mails which was less than an hour and assured us that even though he will be on vacation at the time we drop of our vehicle, he would check in to the dealership to make sure everything was ok. When we dropped the car off for service, Erick Ryan was as friendly as Bill and was very fast but efficient with his work. Erick was eve able to give me a loaner on a 3-series coupe that I've been interested for ages by request :). Although the service work took a little bit longer than Erick and I expected, Erick was very professional and informative throughout the process and kept me and my fiance satisfied. In the end, Bill and Erick was always friendly, professional, and kept their lines of communication open with us at all times. They made us feel like they were giving their 100% effort into making us their top priority and assured us that they would do a top notch job. Nothing but stellar Customer Service and repair-work done again by Bill Jacobs BMW... More