Bill Jacobs BMW

Excellant experience working with Art! Over 35 years in the business knows his stuff and he is an upfront, no pressure, no smoke and mirrors, and definately no BS. He is a straight shooter, answers all you the business knows his stuff and he is an upfront, no pressure, no smoke and mirrors, and definately no BS. He is a straight shooter, answers all your questions and super friendly and accompdating. I feel as though i didn't just buy a car but made a friend! More

Had a great experience with Bill Earnest with my CPO X3. With some salespeople you can tell they don't know the car well, but Bill he was extremely knowledgeable about BMWs as he has been selling them since With some salespeople you can tell they don't know the car well, but Bill he was extremely knowledgeable about BMWs as he has been selling them since the late 1990's. He was very helpful and honest about the pricing process. He was professional and I felt very happy driving off the lot. More

I would recommend Bill Jacobs to anyone looking to buy a car. The service I recieved was above and beyond any experience I have ever had buying a car. Bill Earnest who I worked with was very interested in car. The service I recieved was above and beyond any experience I have ever had buying a car. Bill Earnest who I worked with was very interested in getting me into the right vehicle as opposed to just getting me into a car and out of the way. We worked together for about 3 weeks to find the right fit. As I was purchasing a pre-owned vehicle, the search was a challenge. Once we found the right car, the dealership did everything they could to make sure the car was in the best position possible to exit thier lot. It was very nice to have this kind of service! More

Speaking with Bill about vehicle possibilities was a wonderful experience; he was very knowledgeable and personable, and put me completely at ease. Being a sales manager myself, I can honestly say I wi wonderful experience; he was very knowledgeable and personable, and put me completely at ease. Being a sales manager myself, I can honestly say I wish I had more sales professionals like Bill on my own work team... More

Dave in parts wanted to charge me twice for a E60 M5 battery. The battery would have cost me $400.00. He could not find records that I had already paid for the battery. Rude is to say the least. I battery. The battery would have cost me $400.00. He could not find records that I had already paid for the battery. Rude is to say the least. I will NEVER recommend this STEALER to anyone. More

Fantastic dealership, the best car buying experience I have ever had. Top notch personnel that deliver on their promises and provide customer service that is unrivaled. I had an issue with the first car have ever had. Top notch personnel that deliver on their promises and provide customer service that is unrivaled. I had an issue with the first car that I bought and they went above and beyond to handle the issue. As a result, instead of just buying myself a car, I bought my wife one as well. If your in the market for a bimmer, go see Kerry and Brian. More

Mr. Earnest was friendly, professional and knowledgeable. We were looking for a used 3 series BMW. He showed us his inventory we test drove one, excellent vehicle. We ultimately ended up buying from another We were looking for a used 3 series BMW. He showed us his inventory we test drove one, excellent vehicle. We ultimately ended up buying from another dealership based on price point. I would highly recommend Bill Earnest for anyone seriously contemplating purchasing a BMW. Kevin Illia More

Had a long period of looking at various dealerships for Fords , Hyundai , Nissan ,Toyota , Mazda and BMW car options , which was in the most part a painful experience , largely due to individual salesmens Fords , Hyundai , Nissan ,Toyota , Mazda and BMW car options , which was in the most part a painful experience , largely due to individual salesmens attitude of sell at all costs. . . The experience with Bill Earnest in particular at Bill Jacobs BMW and the Hyundai guys at Downers Grove did not fall into that category . it was fun and a pleasure working with Bill and he did find a car that would have been ideal for me , top end on price and a pre owned , but a good match . I had in the meantime bitten the bullet on buying a Hyundai Genesis Coupe , but will certainly call round to see Bill "next time around" In terms of fun cars to drive I would rank Mazda 1 ... BMW 2 and Hyundai 3 More

I was helped by Bill Earnest at Jacobs BMW. He was very knowledgeable and helpful. I ultimately did not buy a car there as I found some other options on line. Despite that fact, Bill followed up with me an knowledgeable and helpful. I ultimately did not buy a car there as I found some other options on line. Despite that fact, Bill followed up with me and offered to help with servicing and information on the car I bought. Clearly he is interested in great service and not just the sale. If I do buy a new BMW, it will certainly be from Bill. More

From the initiation of my visit to the dealership, Bill Earnest exemplified exquisite qualities of being both a respectful employee and caring and concerned individual. As soon as I entered the dealership, Earnest exemplified exquisite qualities of being both a respectful employee and caring and concerned individual. As soon as I entered the dealership, Bill extended a warm and hospitable welcome. I felt completely at ease as Bill began to question me about what I was interested in. After revealing my interests, Bill keenly identified my ideal purchase: a BMW X5. Bill vivaciously explained the numerous options and details offered with my purchase. With incredible patience, Bill thoroughly described every option I did not fully understand. After examining all the positives and negatives, I decided to make my decision to purchase the vehicle. In a completely stress and pressure free setting, I freely expressed my yearning to purchase the gorgeous BMW X5. In a relatively short amount of time, Bill seamlessly filled out all the necessary papers and documents. After a completely painless process, I opened the door to my new car and basked in the luxury. I reviewed my experience and realized how simple and effective it was, in great part to Bill's generous guidance. I am completely delighted with the quality of Bill's service and my new X5! Best regards, Alex Zhdan More