Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Buying a car can be stressful. Bill Earnest is someone I trust; there is no nonsense. Every step of the buying process was a positive experience; from the selection, to the financing, to the service. I lo trust; there is no nonsense. Every step of the buying process was a positive experience; from the selection, to the financing, to the service. I love my 2nd BMW and will likely be a life long customer. More
Great place to buy the cars and service is also great. Great place to buy the cars and service is also great. They have treated me as a family member and I felt so warm in this place. Salesmen are profes Great place to buy the cars and service is also great. They have treated me as a family member and I felt so warm in this place. Salesmen are professional and know what to do. I never had any problems nor complaints from this dealership. I am very satisfied. More
I HAVE BEEN BUYING CARS FROM BILL FOR THE LAST 10 YRS AND I AM VERY HAPPY WITH THE WAY HE TAKES CARE OF ME, HE IS LIKE FAMILY TO ME, HE EVEN GAVE ME HIS CELL PHONE NUMBER, MOST SALES PEOPLE DON'T GIVE YOU TH I AM VERY HAPPY WITH THE WAY HE TAKES CARE OF ME, HE IS LIKE FAMILY TO ME, HE EVEN GAVE ME HIS CELL PHONE NUMBER, MOST SALES PEOPLE DON'T GIVE YOU THERE CELL #. I WOULD RECOMMEND BILL JACOBS AND DEFINITLY BILL ERNEST TO MY FRIENDS AND FAMILY. THANKS FOR BEING THERE. More
I have leased several 3 series automobiles from Bill Jacobs and have purchased an X3 also from Bill Jacobs. Bill Earnest handled all of my BMW business. He has been excellent and is very comfortable t Jacobs and have purchased an X3 also from Bill Jacobs. Bill Earnest handled all of my BMW business. He has been excellent and is very comfortable to work with to get the car you want. I would recommend Bill to anyone wanting a BMW. Bill will handle your car needs very professionally and will delight you with the experience. More
Ive dealt mostly with Bill Earnest (Excellent, honest & fair). While Bill was out of country-dealt with Nick-who pitched in and was Bill's recommended temporary replacement. He was very accomodating as wel fair). While Bill was out of country-dealt with Nick-who pitched in and was Bill's recommended temporary replacement. He was very accomodating as well. Their service department(Scott-was who I deal with)-excellent, thorough and very fair to deal with. I would recommend this dealer to anyone looking for a new or used BMW or Mini cooper. We have been with Bill E. & crew (4 vehicles-2leased/2 used) since 1999. Will continue to deal with them in the future. Cathy C. Evergreen Park,IL More
I friend referred me to Bill Earnest at Bill Jacobs BMW of Naperville a few years ago. After I had searched on my own for a specific model and option package for months, Bill Earnest found the exact BMW I of Naperville a few years ago. After I had searched on my own for a specific model and option package for months, Bill Earnest found the exact BMW I was trying to locate in a matter of days. The transaction was effortless and I was extremely pleased. Upon my girlfriend looking for a BMW a call was placed to Bill Earnest. Again we were looking for a specific model and option package and once again Bill Earnest delievered. Unfortunately we had a sudden family health emergency that kept us out of town for a couple weeks and Bill went above and beyond the call of duty. He held the car for us until we were able to make it back into town to close. The purchase of a car seemed rather inconsequential given the family emergency we were going through, but knowing the car would be there for us when we returned was one less item we did not have to worry about. I have, and will continue, to refer my friends and family to Bill Earnest as his customer service is beyond exceptional. More
I am on my 4th BMW (2)7's (1)X5 (1)5 and Bill Earnest has always gone out of his way to insure the process was smooth, professional and quick. I have purchased both new and certified used and the experience always gone out of his way to insure the process was smooth, professional and quick. I have purchased both new and certified used and the experience has always been the same, Bill and the rest of the staff has all ways respected my time from sales to service to car wash. More
I drove past 3 other BMW dealers to go to see Bill Earnest at Bill Jacobs BMW. This is my 2nd purchase that Bill Earnest has facilitated for me. He has now sold cars to me (2), my sister (1), my paren Earnest at Bill Jacobs BMW. This is my 2nd purchase that Bill Earnest has facilitated for me. He has now sold cars to me (2), my sister (1), my parents (1), and two friends (2) over the past 3 yrs! Bill is a true professional and never pressures or gets impatient during the sales experience. He knows what will make his customers happy even if they haven't realized it yet. He is a true professional and I recommend him every chance I get! More
I met Bill Earnest through a friend in 2003 and we talked about buying a BMW. And he was very helpful through the process of buying my first BMW and since that I have bought three BMWs through Bill Earnest. about buying a BMW. And he was very helpful through the process of buying my first BMW and since that I have bought three BMWs through Bill Earnest. And the service department was very helpful as well. I recomend to anybody to buy from Bill Jacob BMW. Thanks, Paul. More
I have bought several cars from Bill Earnest at Bill Jacobs BMW and I have always been pleased with the end result knowing I got the best deal possible when buying through him. Although Bill works for Jacobs BMW and I have always been pleased with the end result knowing I got the best deal possible when buying through him. Although Bill works for the dealership he always make you feel as if he is working for you, and he should and does bring the best deal possible to the buyer. Bill is outstanding in what he does and he is someone you can trust! Although I have had some service issue with my most recent purchase, and still do, I know I can contact Bill Earnest and he will work though the issues with the service department with me. To this point my service consultant, Brett, has been more than fair and has gone above and beyond to handle the issue, but the issue still persist and now I'll need to go to Bill for his help on the service problem. I would recommend Bill Earnest to anyone that is looking to buy a new or used car and I would recommend the Bill Jacobs dealership to anyone as well. More
















