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Bill Jacobs BMW
Naperville, IL
3,264 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,264 reviews
May 06, 2025
My vehicle was at the dealership for diagnosis. Alex Flinn was thorough and explained the repairs very well. He also helped me out with the pricing which I was grateful for. Thank you for your help Alex Flinn was thorough and explained the repairs very well. He also helped me out with the pricing which I was grateful for. Thank you for your help Alex. More
by Gregory
Employees Worked With
Alex Flinn
May 05, 2025
I had to bring my 3-series right after purchasing from a different dealer. Dealt with Alex Flinn who genuinely took care of the issues. Alex did such a great job, I will be buying another car from Bill Jaco different dealer. Dealt with Alex Flinn who genuinely took care of the issues. Alex did such a great job, I will be buying another car from Bill Jacobs next time. More
by davoc15360@exitings.com
Employees Worked With
Alex Flinn
May 04, 2025
Excellent service as always! Especially love Bill Earnest —his attention to detail and what you really want. Especially love Bill Earnest —his attention to detail and what you really want. More
by cindy.randazzo10
Employees Worked With
May 03, 2025
Jose Vargas at Bill Jacobs BMW was extremely helpful and responsive. He really worked with us to make our car purchase happen and helped us get a great deal. Thanks! responsive. He really worked with us to make our car purchase happen and helped us get a great deal. Thanks! More
by lorenz.matt.2
Employees Worked With
May 03, 2025
I had a fantastic experience at Bill Jacob’s Bmw. When purchasing my new 230i coupe. Kevin Kurpalo was extremely helpful and knowledgeable, and the entire process was smooth and efficient. I highly r When purchasing my new 230i coupe. Kevin Kurpalo was extremely helpful and knowledgeable, and the entire process was smooth and efficient. I highly recommend Bill Jacob’s BMW to anyone looking for a car. More
by Korey
May 03, 2025
Exceptional service. Russ is great and always provides best sales service to me and my family. Thank you BMW Naperville and Russ. Russ is great and always provides best sales service to me and my family. Thank you BMW Naperville and Russ. More
by sushantdhadwal
Employees Worked With
April 30, 2025
This is a great dealership to have your car serviced at. Alex Flinn is wonderful and makes you feel comfortable as a customer. I won’t ever buy a non luxury car again. Great work. Alex Flinn is wonderful and makes you feel comfortable as a customer. I won’t ever buy a non luxury car again. Great work. More
by George
Employees Worked With
Alex Flinn
April 30, 2025
The service interaction with Alex was excellent. He was very informative and provided a lot of great detail on what repair work was being performed. He was very informative and provided a lot of great detail on what repair work was being performed. More
by Divyesh
Employees Worked With
Alex Flinn
