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Bill Jacobs BMW
Naperville, IL
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,441 reviews
September 17, 2025
Working with Bill Earnest for many years at this dealership has made buying a car a positive experience. Each department is not only customer focused, but they are helpful and friendly. I would high dealership has made buying a car a positive experience. Each department is not only customer focused, but they are helpful and friendly. I would highly recommend this dealership to friends and family. More
by Mdmull108
Employees Worked With
September 17, 2025
Russ is a top notch sales advisor. He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car f He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car from Bill Jacobs BMW of which 2 were from Russ. Great experiences all around!! More
by giannone
September 15, 2025
The last dealership I went to was not great compared to going to Bill Jacobs BMW. Alex Flinn was awesome. I felt like the service experience was so much better. going to Bill Jacobs BMW. Alex Flinn was awesome. I felt like the service experience was so much better. More
by Jason
Employees Worked With
Alex Flinn
September 13, 2025
Bill Earnest is an excellent salesman and a real pro. The dealership runs like a well oiled machine The dealership runs like a well oiled machine More
by Peter
Employees Worked With
September 11, 2025
Awesome service. Alex Flinn was so helpful and gave me some great insight on maintenance for my BMW. His knowledge of the vehicle is outstanding. Alex Flinn was so helpful and gave me some great insight on maintenance for my BMW. His knowledge of the vehicle is outstanding. More
by Jason
Employees Worked With
Alex Flinn
September 09, 2025
Thank you for the excellent service and support throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism throughout my purchase at Bill Jacobs BMW. Russ and the entire team made the process smooth and enjoyable, and I truly appreciate the professionalism and attention to detail. You not only met but exceeded my expectations, and I am very satisfied with my experience. More
by Jacquetta Ullah
