Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,238 Reviews

1,238 Reviews of Bill Jacobs BMW - Service Center

Sort by
January 16, 2025

The sales and service department are excellent. I have purchased many cars here at Bill Jacobs. The service department is great with Alex Flinn as my service advisor. I recommend this dealer to any More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 15, 2025

During my last service visit Alex Flinn did an amazing job. He continues to set the standard of excellent customer service. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 14, 2025

I recommend Alex Flinn as a service advisor. He is honest and has a ton of knowledge. Owning a BMW has been amazing and Bill Jacobs BMW is the best. More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 13, 2025

Alex Flinn really made an impression of what BMW Service should be. Professional, courteous, and genuine. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 09, 2025

Serviced my car for the first time. No pushy sales tactics and the price was fair. Alex Flinn did a good job. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 08, 2025

Alex helped me with my Insurance claim. He kept me informed everyday and had my vehicle finished in a few short days. More

by Suresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 07, 2025

I give thanks to Alex Flinn over at Bill Jacobs BMW. He addresses any concerns I have and has my car ready when I pick up. It’s the best service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 06, 2025

It was great doing business with Bill Jacobs BMW. Alex Flinn made everything go super easy and it was painless to get service done. Great work. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 03, 2025

This was really good service. My vehicle was towed in. Alex Flinn immediately got my vehicle looked at and had it diagnosed. He contacted my warranty company and got the repair ap More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 02, 2025

Had an easy time scheduling my service appointment with Alex. He made it convenient and allowed me to pick and choose my own time. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
...
10
...