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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,238 Reviews

1,238 Reviews of Bill Jacobs BMW - Service Center

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January 02, 2020

Amazing Service Thanks to Jacob Murrar my services were taken care of efficiently and promptly with the best customer care. Highly recommend, won't go anywhere else! More

by Shadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 26, 2019

John in service is always very helpful and easy to work with and always makes sure all of my service needs are met and handled properly More

by jnl21
Recommend Dealer
Yes
Employees Worked With
John Stout
November 22, 2019

Great Service Center Dean in the service center is the BEST! He provides great honest advice and service with a smile! We worked with him when he was at the Bill Jacobs More

by AKQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
November 22, 2019

Bill Jacobs has served my needs since 1996 with my first purchase and many more after as well and most importantly the service continues long after the sale. Just this week pur 2013 X 1 needed repair and D More

by johndonnici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Bill and Mike A.
July 23, 2019

Abs light on Recently I purchased dodge Challenger from Bill Jacobs BMW. On a day when I pick up the car the ABS light was on I turned around and and go back talk More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
June 29, 2019

FANTASTIC CUSTOMER SERVICE FROM ALL! Enjoyable experience from every. Very patient and thorough! We felt very welcomed! Joshua and Anna stayed till almost 9:30 pm so we could have 2 FULL More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
June 15, 2019

7th car in a row Can’t say enough about the team at BIll Jacobs. They make the car buying experience a pleasure. Bill Earnest knew I was looking switch from a sedan to More

by UltimateDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
June 06, 2019

Best service experience World class service as always ,Deanna takes care of all our family cars and makes sure to address all our concerns ,I world recommend her and Billjac More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna DeCarlo
May 17, 2019

Comprehensive and thorough John explained everything thoroughly and answered all of my questions and inquiries to my satisfaction. John exhibit confidence and knowledge in the More

by Patty Spang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Stout
April 27, 2019

Great Service as expected! I had my M4 service last week and as expected great service from Alex Flinn, Joe who gives me a walkthrough underneath my car and his tech team, who t More

by Acrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn, Joe, and his tech team (forgot their names)
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