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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,238 Reviews

1,238 Reviews of Bill Jacobs BMW - Service Center

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November 29, 2024

Appreciate the attention to detail when I come in for service, Mike Alwin always takes the time to advise best course to take with my vehicle. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 27, 2024

Positive service experience with Alex Flinn. He clearly details all recommendations and answers all questions thoroughly. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 26, 2024

Appreciate the great service I receive each time I come into Bill Jacobs from Mike Alwin and the entire team More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 26, 2024

I have been servicing for years at Bill Jacobs BMW and Mike A has by my advisor for years and always a pleasure to work with . More

by Jeff Thomas
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 26, 2024

The moment I met Alex Flinn, I knew I was in good hands. It’s so nice that I can trust someone at the dealership. Alex has been a huge reason why I keep coming back to BMW. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 25, 2024

My service writer Alex Flinn will always go out of his way to help a customer. I wish he could do sales and sell me parts as well. Thank you for all that you do Alex. More

by Jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 24, 2024

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great as usual. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 24, 2024

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and th More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
November 24, 2024

Came in to Bill Jacobs with a flat tire and was taken care of by Mike Alwin who was able to get my in and out within an hour, great service. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 24, 2024

Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. More

by Abdelmansour89
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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