Bill Jacobs BMW - Service Center

Oil service plan for $225 for 3yrs of oil plan is great. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated with your service. Jacob Murrar offered this plan it it paid off. Thank for your recommendation. Much appreciated with your service. More

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the i7. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the i7. More

Alex Flinn has been my trusted service Advisor for over 10years. I can always depend on him when in need of a repair. Great job as always. 10years. I can always depend on him when in need of a repair. Great job as always. More

This is a great dealership. I was able to make a service appointment very quickly. Alex Flinn is very helpful in answering questions. I highly recommend Alex during your next se I was able to make a service appointment very quickly. Alex Flinn is very helpful in answering questions. I highly recommend Alex during your next service visit. More

Alex Flinn was very helpful and courteous during our service appointment. He made sure that our vehicle was finished in a timely manner and that the vehicle was washed. Wow, what a great dealership. service appointment. He made sure that our vehicle was finished in a timely manner and that the vehicle was washed. Wow, what a great dealership. More

Brendon was amazing , I had a tire change emergency and he made sure I was accommodated even though they had a jam packed calendar. His attention to detail and advice on the best steps forward saved me a l he made sure I was accommodated even though they had a jam packed calendar. His attention to detail and advice on the best steps forward saved me a lot of hassle and I’m very happy about the level of service . 5 stars well deserved! More

Alex Flinn has been our family’s service person for the past 5 years. His expertise and knowledge of the vehicles is phenomenal. past 5 years. His expertise and knowledge of the vehicles is phenomenal. More

Even though having the powertrain go on my BMW I4 was a big inconvenience. I could not imagine a better service experience than the one I had at Bill Jacob’s. The staff was beyond helpful, and a huge shout big inconvenience. I could not imagine a better service experience than the one I had at Bill Jacob’s. The staff was beyond helpful, and a huge shoutout to my service specialist Brendon. He truly made this experience as easy and enjoyable as possible. He went the extra mile to make sure that everything was done properly and swiftly. To put into context of how satisfied I am with Bill Jacob’s service department. I live on the north side of Chicago making Bill Jacob’s one of the furthest dealerships away from me but I would never get my car serviced somewhere else even though I have in the past. More

I would like to recognize Mike Coupal (technician) who evaluated and recommended a resolution. This led to an appointment with Nick Huerter (advisor) who demonstrated and provided professional courteous c evaluated and recommended a resolution. This led to an appointment with Nick Huerter (advisor) who demonstrated and provided professional courteous customer service and advisement, as well. Both of these gentlemen provided knowledge of the product - industry wise and personal. Their experience and knowledge helped make the proper and correct decision. Nick Huerter made my visit an excellent experience - one that will have me return and recommend. John Uhlir More

Outstanding service from Jeff Hulsebus and the service manager! They went out of their way and above and beyond to get my BMW back on the road quickly! My wife and I had planned a much need road trip to F manager! They went out of their way and above and beyond to get my BMW back on the road quickly! My wife and I had planned a much need road trip to Florida, however a much needed part was not available and would have messed up our plans. Their efforts, courtesy and generosity was amazing! Thank you so much! More