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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,237 Reviews

1,237 Reviews of Bill Jacobs BMW - Service Center

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March 07, 2025

Got an oil change here. First time time at this establishment. Jeff was great. Service was quick. I'll be back again for sure. More

by jkaracfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus was a great advisor. Helpful and considerate l.
March 07, 2025

Alex allows for me to drop off my vehicle at my convenience. He is very accommodating and is excellent at getting my vehicle serviced promptly. More

by Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 06, 2025

The entire service department is A+. Especially Alex Flinn. I never have to wait for my car, and Alex always has a coupon for me. What great service. Thank you. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 05, 2025

5 star service from Alex Flinn. He helped me with my warranty company and got all my repairs covered. More

by Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 04, 2025

Jeff in service did a great job communicating throughout the service process. Waiting area was well stocked and comfortable. More

by wooldridgex3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
March 04, 2025

Thanks to Alex Flinn I had a great experience at Bill Jacobs BMW. Pricing of service was fair and complimentary loaner vehicle was convenient. More

by Hiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 03, 2025

There is a high quality of customer service at Bill Jacobs. Alex Flinn spends time with his customers and always provides that top tier service. More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 27, 2025

I enjoy servicing my BMW X3 with Alex. My wife and I really appreciate him spending his time to make sure we are taken care of. More

by DeJuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 27, 2025

Alex Flinn is the best Advisor in service. My family and I have always worked with Alex over the years. Thank you for your hard work and giving us the best treatment. More

by Lukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 27, 2025

Appreciate the service I received from Mike Alwin and everyone at Bill Jacobs BMW, everyone is extremely friendly and helpful each visit I make . More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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