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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,251 Reviews

1,251 Reviews of Bill Jacobs BMW - Service Center

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October 30, 2023

Thank you for the great and speedy work on my vehicle. I can always count on you. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Stella, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Thank you to Mike for always taking the time to go over all the services needed each time in and the importance of having my maintenance performed. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW Service Center

October 30, 2023

Mike Alwin is the best , always take great care of my vehicle and provides the best advice on all my service requirements,Mike is a pleasure to work with. More

by Chris Eric
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Chris, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

The ease of getting an appointment was a plus! Donnie, the Service Advisor promptly met me at the car & kept me informed through the service! They had me in & out in 1 hour & a half!! More

by Darren
Recommend Dealer
Yes
Employees Worked With
Donnie
Oct 31, 2023 -

Bill Jacobs BMW responded

Hi Darren, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you. More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. Job well done and efficient. More

by Mohammad.khatib1987
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2023

Donnie was so considerate of making sure my car was done on time for me to make it to work. Everything was streamline and efficient. More

by Anna
Recommend Dealer
Yes
Employees Worked With
Donnie
Oct 31, 2023 -

Bill Jacobs BMW responded

Hi Anna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Highly recommend this dealership and staff for any of your vehicle needs. Jacob Murrar is amazing and always a pleasure to work with! Jacob was able to take care of all my issues efficiently and get me i More

by laura jaicomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2023

Prompt clear service. Brendon and the service technician clearly explained the condition of my car, what services were needed, and when. I would strongly recommend them fo More

by jmercouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Oct 28, 2023 -

Bill Jacobs BMW responded

Jmercouris, thank you for sharing your positive experience! We're looking forward to your next visit with us!

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