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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,253 Reviews
Call Service Center (630) 718-2860

1,253 Reviews of Bill Jacobs BMW - Service Center

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August 31, 2023

Thank you to Bill Jacob’s BMW for the great service. Very friendly and always willing to help with all questions More

by Rita Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Report | Print
Sep 05, 2023 -

Bill Jacobs BMW responded

Hi Rita, thank you so much for your positive comments about Bill Jacobs BMW! We hope to see you soon!

August 31, 2023

Awesome customer service. Best dealership in town. We came in unsure what we wanted and was helped and greeted by Donnie in Service. We'll definitely be coming back! More

by Ted
Recommend Dealer
Yes
Employees Worked With
Donnie. K
Report | Print
Sep 05, 2023 -

Bill Jacobs BMW responded

Hi Ted, we appreciate your positive review about your recent experience with us! We hope to see you soon!

August 31, 2023

Brendon is the man! I highly recommend him to anyone needing repairs on their BMW More

by jimjacobson1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Sep 05, 2023 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

August 31, 2023

Thank you to Mike Alwin for the continued excellent service provided each visit, Mike is always there to provide great advice each visit. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Sep 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

Every time I bring my car to Bill Jacobs BMW I can always count on John Stout and the whole service team for outstanding and dependable service for all of my cars More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service John Stout
Report | Print
Sep 05, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to see you soon!

August 30, 2023

Thank you for the quick and efficient service visit. As always, great service received for my vehicle and great customer service. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Sep 03, 2023 -

Bill Jacobs BMW responded

Hi Antonina, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2023

Thank you Mike A for the excellent service experience. You are always timely and efficient. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Oct 03, 2023 -

Bill Jacobs BMW responded

Stella, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 25, 2023

Very professional very courteous answered all my questions with full confidence and knowledge it was a pleasant experience More

by Bossmanaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon chervinko
Report | Print
Aug 29, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 21, 2023

Mo was sharp and attentive. Always takes care of business. I recommend seeing him for all your service needs. More

by gbell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Aug 25, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2023

Outstanding service done today. Came in last minute on a Saturday without an appointment with a flat tire and Jacob Murrar took care of it for me. Saved the day. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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