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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,247 Reviews
Call Service Center (630) 718-2860

1,247 Reviews of Bill Jacobs BMW - Service Center

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June 24, 2023

I worked with Donnie and had an exceptional experience. Friendly timely and they made everything effortless. More

by Ms.Miller
Recommend Dealer
Yes
Employees Worked With
Donnie
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Jun 26, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Donnie RAISED the bar in customer service. Going above and beyond in every aspect! I love the videos provided of the work being done. Thanks for a great experience! More

by William
Recommend Dealer
Yes
Employees Worked With
Donnie
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Jun 26, 2023 -

Bill Jacobs BMW responded

Hello William, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2023

Mo was awesome in service and Jess was nice at checkout. I will be returning. More

by Mittapallyharshithreddy44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo, Jessica
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Jun 21, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2023

The best BMW dealership in the Chicagoland area. Would recommend to everyone if you are looking to purchase to service a BMW More

by ivank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Chervinko
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Jun 20, 2023 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

June 14, 2023

Brought my 2018 X3 to Brendon C at Bill Jacob's for an engine check. Brendon was efficient and friendly. Always a great experience with this dealership and its associates. More

by lmschil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
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Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Lmschil, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 31, 2023

Mo is the best Service Advisor at Bull Jacob's BMW! You need more people like him. More

by Bhattilimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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May 31, 2023

Mo has been helping me a lot and always has been friendly and responsive with my car troubles. Much appreciated? More

by Jesus_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
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May 31, 2023

Mike Alwin was very helpful to me last week with helping with parts that I needed. Highly recommend working with Bill Jacobs More

by Rita Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
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May 30, 2023

Thank you Mike A for the easy service visit. We were in and out quick thanks to you. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
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May 30, 2023

Thank you Mike A. for the exceptional service appointment. I know my vehicle is always well cared for in your hands. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
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