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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,248 Reviews

1,248 Reviews of Bill Jacobs BMW - Service Center

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May 14, 2023

Jacob Murrar was an exceptional service advisor and Jackie at checkout made our visit flawless! Keep up the good work guys! More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

If you have any further questions, please give us a call. We're always happy to help!

May 14, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. My car More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Bilalk1992, we are glad we could help! We hope to see you soon!

May 14, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. L More

by Ojarrar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Ojarrar10, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

May 14, 2023

Thank you to Mike Alwin for the incredible service and the attention to detail , each visit is a pleasure and always seamless, great service team. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2023

I have been associated with this dealership since I purchased my BMW X5. The experience always been fantastic! It’s beautifully organized and staffs are awesome and helpful! More

by sandip.sau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2023

My first visit to bill jacobs of Naperville. I’m happy with the quality of the service and work the pricing is fair and the the mechanic that serviced my vehicle was knowledgeable and forthrig More

by Webster.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2023

Brendan Chervinko was very professional, friendly and helpful. We Really appreciated his service and knowledge More

by C carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Chervinko & Mike
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Great deal. Very fair pricing compared to other stores Bill Earnest very patience knowledgeable and explains the process of car buying in ordinary terms. The T More

by breal999
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

Everything was great and professional. I will definitely keep coming there and I will recommend this dealership to others. More

by margaret.timoszuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2023

Mo Ali is the best service advisor! ! Have been going to him for years takes care of me every time!! More

by azeema1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

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