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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,239 Reviews
Call Service Center (630) 718-2860

1,239 Reviews of Bill Jacobs BMW - Service Center

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November 29, 2022

Thank you bill Jacob’s for servicing my car. Nick huerter did a fantastic job. More

by Tylerginakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

My family was on a road trip home and when our check engine light came on. Nick Huerter stepped and got my car back to us in no time. Great service. More

by Alexandrabesic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 28, 2022

Mike Alwin as always has taken great care of my car, from start to finish Mike kept me informed and had my car completed when promised. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

Donnie was awesome. Explained everything was due for and got me out in a timely manner More

by debgibby.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2022

Came in last minute with a check engine light on and Mike A was able to get me in immediately with a loaner to use and have my car fixed and back to me the very next day. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2022

I worked with Donnie for my first service appointment and everything went as expected. Great job More

by Papabear
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

Jacob Murrar always does an excellent job when servicing our BMW’S. 5 stars, very professional and kind. Much appreciated. Thank you More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you're ever in need of more help, please let us know!

November 26, 2022

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. More

by Mohk87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2022

Had the pleasure of working with Steven Erazo while getting my car serviced and he kept me informed everything that was being done More

by sheadhna
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Sheadhna, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Steven Erazo was my advisor and he was very polite and informative. Will be coming back to work with him More

by paul
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
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